Visit our location
1827 Woodward Dr, Unit 306, Ottawa
Talk to our team
+1-613-225-7870
Send us a message
[email protected]
Opening hours
Mon - Friday: 10AM - 5PM

What to expect

What to expect and how we can help you.

HomeWhat to expect

What to expect on your visit to our lab

handshakeAt Capital Data Recovery Inc, we treat every case exclusively, analyzing all of the media factors and failure details to create an appropriate course of action for each individual case.


 Upon your first visit, your recovery or forensic project will be discussed with one of our experts who will advise you on the best strategy for your particular situation; Our main goal is to provide you with a successful outcome in the most time and cost-efficient way.

 Once our engineers perform the initial evaluation, we will determine the cause of failure, analyze all possible culprits that can influence the recovery process. We will then provide you with a firm detailed price quote.

 When the quote is approved, our engineers will go ahead and recover every bit of information they can from your failed media. Subsequently, all recovered information goes through an integrity check using dedicated tools that ensure the highest level of privacy.

With Capital Data Recovery Inc there are no hidden charges.

Capital Data Recovery Inc will sign non-disclosure agreements with every customer.


 Lastly, your data will be returned to you on a new external hard drive, flash drive, or another storage device of your choice. Our “No Data – No Fee” policy is always in effect, meaning that you will only be charged for the service if all data or the files specified as “priority” are successfully recovered.

We are customers ourselves; We always think from a customer perspective and treat every you the way we want to be treated.

At Capital Data Recovery Inc we do the job right the first time, minimizing the risks, keeping the costs down, and ensuring your priceless data is saved.

Data recovery process

Simplicity is the key, so we offer you a simple & efficient data recovery process from start to finish

 

Project submission

You are welcome to drop by Monday to Friday, 10 a.m. to 5 p.m. to bring your project. If you are out of city customer, we can send you a free shipping label.

Diagnostics

We offer emergency, standard and economy evaluations, ranging from overnight turn-around to 5 business days for economy.

Quote approval

Upon completion of diagnostics, you will receive a quote for the approval. Once approved, we'll resume your data recovery project.

Project completion

Your recovered data will be transferred onto an external hard drive or uploaded to a secure server for you to download your data, minimizing your downtime.

Services we offer

Hard drive, ssd data recovery
Raid recovery service
Mobile phone data recovery
Flash memory data recovery
Professional backup consulting & installation
Hard drive by sector cloning
Hard drive wiping or data destruction
Hard drive certification/performance check
Computer & mobile forensic investigations
Professional data recovery training

 

Google rating

5.0 366 reviews

  • A F ★★★★★ 4 months ago
    These guys are miracle workers. We had saved everything to an external hard drive, but the hard drive failed the first time we tried to access our pictures. All of our children’s baby pictures, videos, … More and a decade of family memories were seemingly gone. We were told locally that they couldn’t do anything and there was not much hope of it being recovered. We were referred to Capital Data Recovery as the only ones who might be able to help, and decided to give it a try even though it is quite a distance away from us.
    Levon was very patient and generous with his time going over all the questions that I had. From what I understand it was not an easy fix, and I think other companies would’ve cut their losses and given up after a fair first try, but it was clear that they understood how valuable the content was to us. They ultimately recovered every last picture and video off of the hard drive and got them back to us safely on a new, good quality device.
    Throughout the process, they were extremely professional, quick to reply, and clear about possible outcomes and timelines. Pricing was clear and fair. We are so grateful that they did not give up on on this job and really went above and beyond.
  • S ★★★★★ 4 months ago
    My wife lightly dropped my Seagate hard drive on the floor and then I couldn't access my files anymore. I tried different PCs & cables and nothing worked. I found this company on Google and they … More are just incredible. I booked an appointment on their website & when I showed up I was greeted by Levon. In 1-2 days he gave me a free evaluation. And then a few days later, he restored 100% of my data. That's it. It literally works! Some reviews said it's expensive but I completely disagree. Whenever you have a misfortune or accident, whatever amount you will pay you will feel it's expensive. But quite frankly I found them to be affordable. And the fact that they get the job done in a timely manner with great communication and great service, with a functional website that accepts online appointments, is just fantastic! Super convenient location too, with easy and free parking. The way this company handled my issue is EXACTLY the "best case scenario" I had in my mind when I dropped my hard drive. That's it folks, this is the company you're looking for you can stop searching online. Thanks again Levon!
  • Trish Sawhney ★★★★★ 8 months ago
    I cannot express how grateful I am to Levon and the team at Capital Data Recovery. After approximately 6 technicians at Apple failed to help me, Levon and his team successfully managed to recover all my … More data from my broken iPhone 11 with a completely unresponsive screen. The best part was that they were able to push the backup to my iCloud, so it was very easy to transfer all the data to my new phone! I would highly recommend bringing your devices here if you need assistance!

Does your Home or Business Insurance cover your recovery?

We have been successfully working very closely with a number of insurance companies delivering recovered data to our customers.

Regardless of the make, type and model of the digital storage device, they all are susceptible to logical, electrical and mechanical failures over the lifetime.

Most storage devices come with a manufacture's warranty that will provide you with a new/refurbished unit if the device fails during the warranty period. Product warranties do not cover data loss or any costs associated with the recovery of your lost data.
However, you may be eligible to have data recovery services covered if you have:

Business / Office insurance
Home / Renters insurance
PPOC Membership (Professional Photographers Of Canada)

 

Home insurance

For homeowners, electronic data recovery coverage might be included in the home insurance policy or can be added as an optional feature.

Business insurance

Business insurance coverage comes in a variety of different packages to meet your specific needs. Many business insurance policies will include one or more of the following coverage: Intellectual Property Coverage, Interruption of Business Coverage, and Electronic Data Loss Coverage.
If your business suffered an unexpected data loss, data recovery services might be covered under one of the above-mentioned clauses.

Check with your insurance broker to verify the extent of your coverage. If you have adequate coverage for data recovery services, Capital Data Recovery will work directly with your insurer on retrieving your lost data and delivering it to you in a safe and timely manner.

If your business has experienced a crash or computer failure, or if you have lost sensitive data on your home computer such as pictures of your wedding, children, family, contact us immediately.

Do not attempt to recover the data yourself, as you risk losing information that can only be recovered by professionals using specialized equipment.

Please, fill out the form below to get help with your recovery project