What to expect on your visit to our lab

handshakeAt Capital Data Recovery Inc, we treat every case exclusively, analyzing all of the media factors and failure details to create an appropriate course of action for each individual case.


Upon your first visit, your recovery or forensic project will be discussed with one of our experts who will advise you on the best strategy for your particular situation; Our main goal is to provide you with a successful outcome in the most time and cost efficient way.

Once our engineers perform the initial evaluation, we will determine the cause of failure, analyze all possible culprits that can influence the recovery process. We will then provide you with a firm detailed price quote.

When the quote is approved, our engineers will go ahead and recover every bit of information they can from your failed media. Subsequently, all recovered information goes through an integrity check using dedicated tools that ensure highest level of privacy.

With Capital Data Recovery Inc there are no hidden charges.

Capital Data Recovery Inc will sign non-disclosure agreements with every customer.


Lastly, your data will be returned to you on a new external hard drive, flash drive, or other storage device of your choice. Our “No Data – No Fee” policy is always in effect, meaning that you will only be charged for the service if all data or the files specified as “priority” are successfully recovered.

We are customers ourselves; We always think from a customer perspective and treat every you the way we want to be treated.

At Capital Data Recovery Inc we do the job right the first time, minimizing the risks, keeping the costs down, and ensuring your priceless data is saved.

Data recovery process

Simplicity is the key, so we offer you a simple & efficient data recovery process from start to finish

 

Project submission

You are welcome to drop by Monday to Friday, 10 a.m. to 5 p.m. to bring your project. If you are out of city customer, we can send you a free shipping label.

Diagnostics

We offer emergency, standard and economy evaluations, ranging from overnight turn-around to 5 business days for economy.

Quote approval

Upon completion of diagnostics, you will receive a quote for the approval. Once approved, we'll resume your data recovery project.

Project completion

Your recovered data will be transferred onto an external hard drive or uploaded to a secure server for you to download your data, minimizing your downtime.

Services we offer

Hard drive, ssd data recovery
Raid recovery service
Mobile phone data recovery
Flash memory data recovery
Professional backup consulting & installation
Hard drive by sector cloning
Hard drive wiping or data destruction
Hard drive certification/performance check
Computer & mobile forensic investigations
Professional data recovery training

 

Google rating

5.0 259 reviews

  • Avatar Patrick Collins ★★★★★ 2 months ago
    Hello, I made a very large mistake. I formatted an external hard drive that had 8 years of memories on it. Capital Data Recovery was able to save my files for me. Time frame from drop off to pickup was … More very good.
    Professional treatment from beginning to end. They also provided great suggestions for my future projects.
    I definitely know where to take my equipment if I need this work performed again.
    Thank you so much for the quality work and friendly communications.
  • Avatar Haseena Manek ★★★★★ in the last week
    GREAT service. Levon was super kind, patient and informative every step of the way. My HD failed just before Christmas and he made sure to let me know the status of my recovery so I could relax over the … More holidays. Very fast and comprehensive service. I had 250GB of data on the drive and they were able to recover basically everything (bar 5 random photos).
  • Avatar Kristen Cameron ★★★★★ a month ago
    G'evening,
    After years of capturing those special moments and most importantly the first 7 years of my children life, to important documents I lost everything. I made the mistake of not backing up
    … More all pictures & documents. My hard drive crashed and I was devastated.
    A good friend of mine recommended me contacting Levon at Capital Data Recovery Inc. From the very beginning of communication with Levon he was responsive, professional, friendly, understanding and provided great customer service. He was successful in recovering ALL that was on my hard drive in a timely manner.
    I would most definitely without hesitation or doubt recommend everyone to contact Capital Data Recovery Inc and ask for Levon, you will not be disappointed.
    For a less than ideal, emotional situation Levon was able to turn it all around for me. I am forever grateful for his hard work and dedication in retrieving my data, he did an amazing job! I think from my tears of joy he understands what he did for me and how thankful I am and forever will be.
    Thank you so much for the amazing experience, help & service you provided, I couldn't have asked for better.

Does your Home or Business Insurance cover your recovery?

We have been successfully working very closely with a number of insurance companies delivering recovered data to our customers.

Regardless of the make, type and model of the digital storage device, they all are susceptible to logical, electrical and mechanical failures over the lifetime.

Most storage devices come with manufacture warranty that will provide you with a new/refurbished unit if the device fails during warranty period. Product warranties do not cover data loss or any costs associated with recovery of your lost data.
However, you may be eligible to have data recovery services covered if you have:

Business / Office insurance
Home / Renters insurance
PPOC Membership (Professional Photographers Of Canada)

 

Home insurance

For home owners, electronic data recovery coverage might be included in home insurance policy or can be added as optional feature.

Business insurance

Business insurance coverage comes in a variety of different packages to meet your specific needs. Many business insurance policies will include one or more of the following coverage: Intellectual Property Coverage, Interruption of Business Coverage, and Electronic Data Loss Coverage.
If your business suffered an unexpected data loss, data recovery services might be covered under one of the above-mentioned clauses.

Check with your insurance broker to verify extent of your coverage. If you have adequate coverage for data recovery services, Capital Data Recovery will work directly with your insurer on retrieving your lost data and delivering it to you in a safe and timely manner.

If your business has experienced a crash or computer failure, or if you have lost sensitive data on your home computer such as pictures of your wedding, children, family, contact us immediately.

Do not attempt to recover the data yourself, as you risk losing information that can only be recovered by professionals using specialized equipment.

Please, fill out the form below to get help with your recovery project