What to expect on your visit to our lab
At Capital Data Recovery Inc, we treat every case exclusively, analyzing all of the media factors and failure details to create an appropriate course of action for each individual case.
Upon your first visit, your recovery or forensic project will be discussed with one of our experts who will advise you on the best strategy for your particular situation; Our main goal is to provide you with a successful outcome in the most time and cost-efficient way.
Once our engineers perform the initial evaluation, we will determine the cause of failure, analyze all possible culprits that can influence the recovery process. We will then provide you with a firm detailed price quote.
When the quote is approved, our engineers will go ahead and recover every bit of information they can from your failed media. Subsequently, all recovered information goes through an integrity check using dedicated tools that ensure the highest level of privacy.
With Capital Data Recovery Inc there are no hidden charges.
Capital Data Recovery Inc will sign non-disclosure agreements with every customer.
Lastly, your data will be returned to you on a new external hard drive, flash drive, or another storage device of your choice. Our “No Data – No Fee” policy is always in effect, meaning that you will only be charged for the service if all data or the files specified as “priority” are successfully recovered.
We are customers ourselves; We always think from a customer perspective and treat every you the way we want to be treated.
At Capital Data Recovery Inc we do the job right the first time, minimizing the risks, keeping the costs down, and ensuring your priceless data is saved.
Data recovery process
Simplicity is the key, so we offer you a simple & efficient data recovery process from start to finish
Project submission
You are welcome to drop by Monday to Friday, 10 a.m. to 5 p.m. to bring your project. If you are out of city customer, we can send you a free shipping label.
Diagnostics
We offer emergency, standard and economy evaluations, ranging from overnight turn-around to 5 business days for economy.
Quote approval
Upon completion of diagnostics, you will receive a quote for the approval. Once approved, we'll resume your data recovery project.
Project completion
Your recovered data will be transferred onto an external hard drive or uploaded to a secure server for you to download your data, minimizing your downtime.
Services we offer
Hard drive, ssd data recovery
Raid recovery service
Mobile phone data recovery
Flash memory data recovery
Professional backup consulting & installation
Hard drive by sector cloning
Hard drive wiping or data destruction
Hard drive certification/performance check
Computer & mobile forensic investigations
Professional data recovery training
Google rating
5.0 421 reviews
- Francine Massicotte ★★★★★ a week ago I thought I had lost 10 years of family photos and videos when my external hard drive stopped working. Thankfully Capital Data Recovery was able to restore all my files. They provided fast, friendly and … More professional service. I highly recommend them !
- Marie-Helene Lowe ★★★★★ a month ago I was very distraught when my old external hard drive containing 10 years of family pictures stopped working, but luckily, I found Capital Data Recovery. The website is user-friendly, the process is clearly … More explained, and you can even book an appointment online.
Levon was quick to answer all my questions and concerns. After the initial scan of my old My Passport device was complete, he sent me a quote that was honestly a little scary, but he took the time to send me a detailed explanation and I feel I was charged fairly, especially since he retrieved every last bit of data for me.
I hope I never have this issue again, but if I do, I will definitely go back to Capital Data Recovery. - Kiril B ★★★★★ 3 months ago It's magic ! Levon and the Capital Data Recovery were able to recover 100% data from my 17 years old hard drive. Mostly very important family photos and videos. The disc was purchased back in 2006 … More and stopped working after 5 years. All family memories such as birth of a daughter, and other important events were gone. No other copies.
It happened more than 10 years ago, and we lived in different countries since then.
Finally, a few weeks ago I contacted Levon for professional advice and help. Now we have it back fully recovered. Unbelievable, Fantastic work. Great customer service!
Thank you so much Levon and Capital Data Recovery Inc.
Highly recommended!!!!!
Does your Home or Business Insurance cover your recovery?
We have been successfully working very closely with a number of insurance companies delivering recovered data to our customers.
Regardless of the make, type and model of the digital storage device, they all are susceptible to logical, electrical and mechanical failures over the lifetime.
Most storage devices come with a manufacture's warranty that will provide you with a new/refurbished unit if the device fails during the warranty period. Product warranties do not cover data loss or any costs associated with the recovery of your lost data.
However, you may be eligible to have data recovery services covered if you have:
Business / Office insurance
Home / Renters insurance
PPOC Membership (Professional Photographers Of Canada)
Home insurance
For homeowners, electronic data recovery coverage might be included in the home insurance policy or can be added as an optional feature.
Business insurance
Business insurance coverage comes in a variety of different packages to meet your specific needs. Many business insurance policies will include one or more of the following coverage: Intellectual Property Coverage, Interruption of Business Coverage, and Electronic Data Loss Coverage.
If your business suffered an unexpected data loss, data recovery services might be covered under one of the above-mentioned clauses.
Check with your insurance broker to verify the extent of your coverage. If you have adequate coverage for data recovery services, Capital Data Recovery will work directly with your insurer on retrieving your lost data and delivering it to you in a safe and timely manner.
If your business has experienced a crash or computer failure, or if you have lost sensitive data on your home computer such as pictures of your wedding, children, family, contact us immediately.
Do not attempt to recover the data yourself, as you risk losing information that can only be recovered by professionals using specialized equipment.