Shipping your media for data recovery or digital forensic services
Shipping your media correctly is a critical part of ensuring that your data remains recoverable.
Below are a number of important tips you should follow when packaging your media for shipment:
1. SUBMIT YOUR PROJECT
Fill out the online data recovery form, sign it, and include it along with your package when shipping your media to Capital Data Recovery Inc.
Please, sign it, and include the form with your package when shipping your media to us.
2. PREPARE THE MEDIA FOR SHIPPING
Package your media in ESD, anti-static bags, or a zip-lock bag. Avoid touching the circuit board or electrical connectors when handling the hard drive.
Use a foam or a double layer of bubble wrap around the hard drive or a solid drive. Pack hard drive in a suitable shipping carton with a minimum of 2 inches packing material between the drive and carton.
We don’t suggest using the shipping “peanuts” as the drive might become loose while transportation and get damaged.
3. SHIP YOUR MEDIA TO OUR DATA RECOVERY LAB
Capital Data Recovery Inc.
1827 Woodward Drive, Unit 306
Ottawa ON K2C 0P9
Canada
If possible, use a shipping service with tracking capabilities. For faster service, use overnight or 2nd-day service.
4. CONTACT US
Contact us once the drive is shipped and let us know the tracking number (if applicable).
Once your media is received and evaluated, you will be contacted by phone or email.
Google rating
5.0 398 reviews
- Kiril B ★★★★★ in the last week It's magic ! Levon and the Capital Data Recovery were able to recover 100% data from my 17 years old hard drive. Mostly very important family photos and videos. The disc was purchased back in 2006 … More and stopped working after 5 years. All family memories such as birth of a daughter, and other important events were gone. No other copies.
It happened more than 10 years ago, and we lived in different countries since then.
Finally, a few weeks ago I contacted Levon for professional advice and help. Now we have it back fully recovered. Unbelievable, Fantastic work. Great customer service!
Thank you so much Levon and Capital Data Recovery Inc.
Highly recommended!!!!! - Suzette Trudeau ★★★★★ a month ago My business computer died and my hard drive was wiped out. Levon at Capital Data Recovery responded very quickly to my request given my feelings of panic at data lost. He did some magic and was able … More to recover my files! The turnaround time was incredibly fast and I was thrilled to receive the recovered data in a organized manner. I’m very pleased with the professional and prompt service I received. Would use their services again in a heartbeat!!
- Christian Pilon ★★★★★ 3 weeks ago I thought my hard drive was dead after having dropped it. Levon at Capital Data Recovery came highly recommended and he did not disappoint. He was very professional and realistic in setting my expectations. … More I found him to be fair in pricing and he surpassed my expectations in recovering my data.
I highly recommend him to recover your data needs and I wouldn't hesitate to return for help.
Thanks a million Levon!