Shipping your media for data recovery or digital forensic services

Shipping your media correctly is a critical part of ensuring that your data remains recoverable.

Below are a number of important tips you should follow when packaging your media for shipment:

1. SUBMIT YOUR PROJECT

Shipping your media

Fill out the online data recovery form, sign it, and include it along with your package when shipping your media to Capital Data Recovery Inc.

Please, sign it, and include the form with your package when shipping your media to us.

2. PREPARE THE MEDIA FOR SHIPPING
Package your media in ESD, or anti-static bags, or a zip-lock bag. Avoid touching the circuit board or electrical connectors when handling the hard drive.

Use a foam or a double layer of bubble wrap around the hard drive or a solid drive. Pack hard drive in a suitable shipping carton with a minimum of 2 inches packing material between the drive and carton.

We don’t suggest using the shipping “peanuts” as the drive might become loose while transportation and get damaged.

3. SHIP YOUR MEDIA TO OUR DATA RECOVERY LAB

Capital Data Recovery Inc.
1827 Woodward Drive, Unit 306
Ottawa ON K2C 0P9
Canada

If possible, use a shipping service with tracking capabilities. For faster service, use an overnight or 2nd day service.

4. CONTACT US
Contact us once the drive is shipped and let us know the tracking number (if applicable).

Once your media is received and evaluated, you will be contacted by phone or email.


Google rating

5.0 278 reviews

  • Avatar Tammy Jordan ★★★★★ in the last week
    My back up hard drive crashed and I was devastated. I was so worried I had lost everything. Levon at Capital Data Recovery was able to recover everything and transfer to another drive. I cannot thank … More him enough for saving my files (mostly photos and videos) from as far back as 2003. I highly recommend Capital Data Recovery. They are very professional and highly trained. If I ever need to recover data again, I will definitely hire their services!
    Thank you Levon!
  • Avatar divya yash ★★★★★ a month ago
    Levon from Capital data recovery did a superb job in recovering my data from the hard drive. Their price was also reasonable. They provided me with a good backup and I was able to save all my data. Thanks … More to Levon and his team for their awesome job! I highly recommend capital data recovery for their excellent service!! Great job !!
  • Avatar Fadi Harb ★★★★★ 2 weeks ago
    I highly recommend this place!! They are professional of what they do, they know what to do and will keep you informed of the progress.
    Levon was amazing, he recovered 100% of my external hard drive over
    … More 1TB of data, I had all my kids photos saved on the drive. Now I learned better, I'm saving them on the clouds as backup as well.
    Thank you again guys!!