5.0 522 reviews

Sean M ★★★★★ 2 months ago
Excellent service from the entire team at Capital Data Recovery. I quickly gave them a call and they were immediately kind, welcoming, and supportive of my situation where a 5TB (full) hard drive had failed. Within just over a week they … More were able to recover EVERY bit of data on the drive, while keeping me updated throughout the entire process. I don't know anyone else who could have done the job they did, with professionalism and kindness throughout. If your drive fails, these are 100% the people I would recommend you bring your device to. They took time out of their schedules to help me selecting storage solutions moving forward, which I really appreciated. They cared just as much about my data as I did. I feel lucky to have them here in Ottawa.
Thank you again, the work you do is incredible!
Andre Givogue ★★★★★ a week ago
I was told that my hard drive was a strong candidate for being completely unrecoverable, given the type and severity of the mechanical failure. It was an 8-terabyte drive with serious issues; the read/write heads were physically damaged … More and had to be replaced, the disk platters had suffered surface damage from the malfunction, and the firmware needed correction just to get the drive to respond. In short, this was one of those nightmare cases that usually don’t end well.
Seeing a 100% recovery in a case like mine feels nothing short of a miracle. Maybe all the planets aligned for me, but it was Capital Data Recovery that made the unthinkable happen. Their team brought together expertise, hard work, dedication to pull this project off. And yes, possibly a bit of luck too. Thanks to their effort and determination, I was able to recover everything: irreplaceable photos, sentimental videos, and very important personal project files I thought were more likely gone forever.
From the beginning, they were incredibly kind and helpful. I genuinely enjoyed our conversations, and their guidance throughout the process helped put the odds back in my favour. For that, I’m deeply grateful. The level of care, professionalism, and perseverance that went into recovering my data made all the difference. What Capital Data Recovery managed to do is nothing short of remarkable considering how difficult this kind of recovery was.
I couldn’t wait to get back home and finally access my personal files again; to relive memories, see my family and friends’ photos, watch my videos, and revisit the moments that matter most. Now that I have, I feel a peaceful sense of relief knowing that my most cherished memories and important files are still with me.
Thank you, Capital Data Recovery, for helping me in my time of need. Your expertise clearly made the impossible possible, and I’m beyond thankful. I won’t forget it.
- André
Robert Asselin ★★★★★ a week ago
Dealing with Levon at Capital Data has been a real pleasure . We weren't certain what could be recovered from our damaged hard drive.
His prompt replies and his attention to our concerns, not to mention the short turnaround time with … More the repair, had us up and running again with very little down time. Best of all, every last document and picture was restored .
Many thanks Levon,
Bob