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1827 Woodward Dr, Unit 306, Ottawa
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+1-613-225-7870
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Mobile phone recovery

From looping apple logo & android boot failures to off-chip recoveries, we've done them all.

HomeServicesMobile phone recovery

Your mobile phone photos and videos can be saved

Mobile phones and tablets have made it into our daily lives by now. It’s a complex personal computer that we carry with us every single day.

mobile phone data recovery

Losing access to your photos, videos, text messages or notes can be devastating.

If your Android, iPhone, Blackberry or Windows phone suddenly stopped working or has suffered accidental damage, we have the right tools to recover all data from the failed phone.

An average smartphone user keeps gigabytes of data on their mobile phones, including photos, videos, important text messages and more. We've done projects that were sent to us by mobile repair shops as a last resort, and we were able to successfully recover all data from the failed Android, iPhone or Blackberry mobile phones.

At Capital Data Recovery Inc we use an array of high-end tools that are used by the Federal Government for the retrieval of data from mobile devices.

We have successfully recovered lost photographs, notes, SMS, iMessage, WhatsApp, Facebook and other messages from iPhones, Android, Blackberry and Windows phones.

Even if your phone is not turning on, we have the tools to extract the data from the memory chips located on the logic board of your mobile device.

If you require this for a legal case, refer to our forensic services for more information.

Some of the projects we’ve done

Deleted photos or videos
Call logs, Notes, GPS location data
Liquid damage or if your phone simply won’t power on
Broken connectors or unable to charge
Severely damaged screen
Operating system corruption
No longer working after a software update of your phone failed during the update
iPhone that shows an iTunes logo
We can extract the contents corrupt iTunes backup
Encrypted iTunes backup
Chip-Off data recovery
Bitcoin wallet data recovery

The experience of working with Capital Data Recovery Inc staff was exceptional. Their professional manner, accompanied by their skill and focus in resolving the lost data on a mobile was appreciated and valued. They are “a true service provider” in every sense of the phrase.

Google rating

5.0 386 reviews

  • A F ★★★★★ 6 months ago
    These guys are miracle workers. We had saved everything to an external hard drive, but the hard drive failed the first time we tried to access our pictures. All of our children’s baby pictures, videos, … More and a decade of family memories were seemingly gone. We were told locally that they couldn’t do anything and there was not much hope of it being recovered. We were referred to Capital Data Recovery as the only ones who might be able to help, and decided to give it a try even though it is quite a distance away from us.
    Levon was very patient and generous with his time going over all the questions that I had. From what I understand it was not an easy fix, and I think other companies would’ve cut their losses and given up after a fair first try, but it was clear that they understood how valuable the content was to us. They ultimately recovered every last picture and video off of the hard drive and got them back to us safely on a new, good quality device.
    Throughout the process, they were extremely professional, quick to reply, and clear about possible outcomes and timelines. Pricing was clear and fair. We are so grateful that they did not give up on on this job and really went above and beyond.
  • S ★★★★★ 6 months ago
    My wife lightly dropped my Seagate hard drive on the floor and then I couldn't access my files anymore. I tried different PCs & cables and nothing worked. I found this company on Google and they … More are just incredible. I booked an appointment on their website & when I showed up I was greeted by Levon. In 1-2 days he gave me a free evaluation. And then a few days later, he restored 100% of my data. That's it. It literally works! Some reviews said it's expensive but I completely disagree. Whenever you have a misfortune or accident, whatever amount you will pay you will feel it's expensive. But quite frankly I found them to be affordable. And the fact that they get the job done in a timely manner with great communication and great service, with a functional website that accepts online appointments, is just fantastic! Super convenient location too, with easy and free parking. The way this company handled my issue is EXACTLY the "best case scenario" I had in my mind when I dropped my hard drive. That's it folks, this is the company you're looking for you can stop searching online. Thanks again Levon!
  • Marina Dubeau ★★★★★ 3 months ago
    We had a fire that destroyed our home this past November and we brought in our melted, wet and very stinky NAS device along with laptops to see if anything could be salvaged. Levon and his team recovered … More all the data which was incredible. For the laptop, which was encrypted, it took a few tries but Levon persisted and every file was recovered. We can't thank Capital Data Recovery enough for their determination, patience and great customer service along the way. Hoping to never have to need to data recovery services ever again but if we do it will be with Capital Data Recovery without hesitation, they completely deserve their 5 star rating!! Thanks Levon and team!!

Data recovery process

Project submission

You are welcome to drop by Monday to Friday, 10 a.m. to 5 p.m. to bring your project. If you are out of city customer, we can send you a free shipping label.

Diagnostics

We offer emergency, standard and economy evaluations, ranging from overnight turn-around to 5 business days for economy.

Quote approval

Upon completion of diagnostics, you will receive a quote for the approval. Once approved, we'll resume your data recovery project.

Project completion

Your recovered data will be transferred onto an external hard drive or uploaded to a secure server for you to download your data, minimizing your downtime.

Please, fill out the form below to get help with your data recovery project

Please, let us know who referred you so we can thank them in return.
* any media with damaged seals will be treated as previously opened

Read Terms & Conditions


The Client is the legal owner, representative, or otherwise have legitimate rights to the property and all data contained therein delivered to Capital Data Recovery Inc. The Client authorizes Capital Data Recovery Inc. to conduct an evaluation of the media to determine the nature of the damage and provide an estimate of recovery cost and timing.

The Client authorizes Capital Data Recovery Inc. to conduct an evaluation of the media sent to determine the nature of the damage and provide an estimate of recovery cost and timing. Your media may be opened for diagnostics or repair purposes. This may invalidate any warranty.

Capital Data Recovery Inc agree to absolute Non-Disclosure of any and all information or data files supplied with, stored on, or recovered from Client equipment. You may request a copy of this signed form for your records.

Capital Data Recovery Inc shall not be liable for any claims regarding the physical functioning of equipment/media or the condition or existence of data on storage media supplied before, during or after service. Capital Data Recovery Inc. is not liable for any direct or indirect damages, including loss of data, loss of revenue, incidental or consequential, before, during or after service.

The Client is aware of the inherent risks of injury and property damage involved in data recovery, including without limitation, risks due to destruction or damage to the media or data and inability to recover data, or inaccurate or incomplete data recovery, including those that may result from the negligence of Capital Data Recovery Inc, and assumes any and all known risks of injury and property damage that may result.

The Client is financially responsible for all shipping costs, custom duties and taxes to and from Capital Data Recovery Inc.

Payment is due in full upon completion of successful recovery, prior to release of data.

The Client agrees that media not collected within 30 days after the completion or declination of recovery services will be permanently destroyed for security reasons.

By signing this form Client agrees to accept the minimum recovery fee of:
Hard drive, SSD:
$399 for Non-Urgent Service
$799 for Standard Service
Flash/SD/USB media:
$350 for logical recovery
$499+ diag fee for electrical issues
CD/DVD is $250+
If no data is recovered there is no labour charge for data recovery service.
Note that custom projects are considered "Custom", thus No Data - No Fee policy does not apply.

Diagnostics is offered free of charge for Non-Urgent service, unless:
A. Previously opened media: $200
B. Encrypted media: $500
C. Non detectable Digital media: $100
D. Western Digital My Passport: $100
E: Seagate Rosewood: $100

Refer to Terms & Conditions page on our website for more information.