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1827 Woodward Dr, Unit 306, Ottawa
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+1-613-225-7870
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[email protected]
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Mon - Friday: 10AM - 5PM

Mobile phone recovery

From looping apple logo & android boot failures to off-chip recoveries, we've done them all.

HomeServicesMobile phone recovery

Your mobile phone photos and videos can be saved

Mobile phones and tablets have made it into our daily lives by now. It’s a complex personal computer that we carry with us every single day.

mobile phone data recovery

Losing access to your photos, videos, text messages or notes can be devastating.

If your Android, iPhone, Blackberry or Windows phone suddenly stopped working or has suffered accidental damage, we have the right tools to recover all data from the failed phone.

An average smartphone user keeps gigabytes of data on their mobile phones, including photos, videos, important text messages and more. We've done projects that were sent to us by mobile repair shops as a last resort, and we were able to successfully recover all data from the failed Android, iPhone or Blackberry mobile phones.

At Capital Data Recovery Inc we use an array of high-end tools that are used by the Federal Government for the retrieval of data from mobile devices.

We have successfully recovered lost photographs, notes, SMS, iMessage, WhatsApp, Facebook and other messages from iPhones, Android, Blackberry and Windows phones.

Even if your phone is not turning on, we have the tools to extract the data from the memory chips located on the logic board of your mobile device.

If you require this for a legal case, refer to our forensic services for more information.

Some of the projects we’ve done

Deleted photos or videos
Call logs, Notes, GPS location data
Liquid damage or if your phone simply won’t power on
Broken connectors or unable to charge
Severely damaged screen
Operating system corruption
No longer working after a software update of your phone failed during the update
iPhone that shows an iTunes logo
We can extract the contents corrupt iTunes backup
Encrypted iTunes backup
Chip-Off data recovery
Bitcoin wallet data recovery

The experience of working with Capital Data Recovery Inc staff was exceptional. Their professional manner, accompanied by their skill and focus in resolving the lost data on a mobile was appreciated and valued. They are “a true service provider” in every sense of the phrase.

Google rating

5.0 522 reviews

  • Sean M ★★★★★ 2 months ago
    Excellent service from the entire team at Capital Data Recovery. I quickly gave them a call and they were immediately kind, welcoming, and supportive of my situation where a 5TB (full) hard drive had failed. … More Within just over a week they were able to recover EVERY bit of data on the drive, while keeping me updated throughout the entire process. I don't know anyone else who could have done the job they did, with professionalism and kindness throughout. If your drive fails, these are 100% the people I would recommend you bring your device to. They took time out of their schedules to help me selecting storage solutions moving forward, which I really appreciated. They cared just as much about my data as I did. I feel lucky to have them here in Ottawa.
    Thank you again, the work you do is incredible!
  • Andre Givogue ★★★★★ a week ago
    I was told that my hard drive was a strong candidate for being completely unrecoverable, given the type and severity of the mechanical failure. It was an 8-terabyte drive with serious issues; the read/write … More heads were physically damaged and had to be replaced, the disk platters had suffered surface damage from the malfunction, and the firmware needed correction just to get the drive to respond. In short, this was one of those nightmare cases that usually don’t end well.
    Seeing a 100% recovery in a case like mine feels nothing short of a miracle. Maybe all the planets aligned for me, but it was Capital Data Recovery that made the unthinkable happen. Their team brought together expertise, hard work, dedication to pull this project off. And yes, possibly a bit of luck too. Thanks to their effort and determination, I was able to recover everything: irreplaceable photos, sentimental videos, and very important personal project files I thought were more likely gone forever.
    From the beginning, they were incredibly kind and helpful. I genuinely enjoyed our conversations, and their guidance throughout the process helped put the odds back in my favour. For that, I’m deeply grateful. The level of care, professionalism, and perseverance that went into recovering my data made all the difference. What Capital Data Recovery managed to do is nothing short of remarkable considering how difficult this kind of recovery was.
    I couldn’t wait to get back home and finally access my personal files again; to relive memories, see my family and friends’ photos, watch my videos, and revisit the moments that matter most. Now that I have, I feel a peaceful sense of relief knowing that my most cherished memories and important files are still with me.
    Thank you, Capital Data Recovery, for helping me in my time of need. Your expertise clearly made the impossible possible, and I’m beyond thankful. I won’t forget it.
    - André
  • Robert Asselin ★★★★★ a week ago
    Dealing with Levon at Capital Data has been a real pleasure . We weren't certain what could be recovered from our damaged hard drive.
    His prompt replies and his attention to our concerns, not to mention     … More the short turnaround time with the repair, had us up and running again with very little down time. Best of all, every last document and picture was restored .
    Many thanks Levon,
    Bob

Data recovery process

Project submission

You are welcome to drop by Monday to Friday, 10 a.m. to 5 p.m. to bring your project. If you are out of city customer, we can send you a free shipping label.

Diagnostics

We offer emergency, standard and economy evaluations, ranging from overnight turn-around to 5 business days for economy.

Quote approval

Upon completion of diagnostics, you will receive a quote for the approval. Once approved, we'll resume your data recovery project.

Project completion

Your recovered data will be transferred onto an external hard drive or uploaded to a secure server for you to download your data, minimizing your downtime.

Please, fill out the form below to get help with your data recovery project

Please, let us know who referred you so we can thank them in return.
* any media with damaged seals will be treated as previously opened
* any Ransomware projects are treated as Custom Projects. See terms below.

Read Terms & Conditions



By proceeding, I confirm that I have read, fully understand, and agree to be legally bound by the Terms and Conditions of Capital Data Recovery Inc., both personally and on behalf of my heirs, successors, administrators, and assigns.

1. Ownership and Authorization
The Client represents and warrants that they are the legal owner, authorized representative, or have legitimate rights to all property and data provided to Capital Data Recovery Inc. The Client authorizes Capital Data Recovery Inc. to perform all necessary evaluations and diagnostics on the submitted media to assess damage and provide a recovery estimate. The Client acknowledges that media may be opened for diagnostic or repair purposes, which may void existing manufacturer warranties.

2. Confidentiality & Non-Disclosure
Capital Data Recovery Inc. agrees to maintain absolute confidentiality regarding all information and data files provided, stored on, or recovered from Client equipment.
No information will be disclosed to any third party without the Client’s express written consent, except as required by law.
A signed copy of this agreement is available to the Client upon request.

3. Limitation of Liability
The Client acknowledges and accepts that data recovery involves inherent risks, including but not limited to, further damage to media or data, inability to recover data, incomplete or inaccurate recovery, and total data loss, even if caused by Capital Data Recovery Inc.’s negligence.
Capital Data Recovery Inc. shall not be liable for any damages, direct or indirect, including but not limited to, loss of data, loss of revenue, incidental or consequential damages, or claims regarding the physical functioning of equipment/media, before, during, or after services are performed.

4. Financial Responsibility
The Client is solely responsible for all shipping costs, customs duties, taxes, and related charges for media sent to or from Capital Data Recovery Inc.
Payment in full is required upon successful data recovery, prior to release of any data.

5. Abandoned Media
Any media not collected within thirty (30) days after the completion or declination of recovery services shall be deemed abandoned and will be permanently destroyed for security reasons, with no further liability to Capital Data Recovery Inc.

6. Minimum Recovery Fees (Non-Refundable)
By signing this agreement, the Client acknowledges and accepts the following minimum recovery fees:
Hard Drive, SSD, RAID (per drive):
Non-Urgent Service: $399
Standard Service: $799
Emergency Service: $3,500
Flash/SD/USB Media:
Logical Recovery: $350
Electrical Issues: $499 + Diagnostic Fee
CD/DVD: $250+

No data, no fee applies only to standard data recovery, not to ransomware, encrypted, or custom projects. For such projects, fees apply regardless of the outcome.
Diagnostic and parts fees are non-refundable. If you require return of original media, specify at project submission. Additional charges may apply for re-assembly.

7. Diagnostic Fees (Non-Urgent Only; Non-Refundable)
Diagnostics are free for Non-Urgent Service except for the following cases:
Previously Opened Media: $200
Encrypted Media: $500
Non-detectable Digital Media: $100
Western Digital My Passport: $100
Seagate Rosewood: $100
RAID Server/NAS: Contact for pricing

8. Additional Terms
Refer to the full Terms & Conditions on our website for complete details.
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