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1827 Woodward Dr, Unit 306, Ottawa
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Mobile phone recovery

From looping apple logo & android boot failures to off-chip recoveries, we've done them all.

HomeServicesMobile phone recovery

Your mobile phone photos and videos can be saved

Mobile phones and tablets have made it into our daily lives by now. It’s a complex personal computer that we carry with us every single day.

mobile phone data recovery

Losing access to your photos, videos, text messages or notes can be devastating.

If your Android, iPhone, Blackberry or Windows phone suddenly stopped working or has suffered an accidental damage, we have the right tools to recover all data from the failed phone.

An average smart phone user keeps gigabytes of data on their mobile phones, including photos, videos, important text messages and more. We've done projects that were sent to us by mobile repair shops as a last resort, and we were able to successfully recover all data from the failed Android, iPhone or Blackberry mobile phones.

At Capital Data Recovery Inc we use an array of high end tools that are used by the Federal Government for retrieval of data from mobile devices.

We have successfully recovered lost photographs, notes, SMS, iMessage, WhatsApp, Facebook and other messages from iPhones, Android, Blackberry and Windows phones.

Even if your phone is not turning on, we have the tools to extract the data from the memory chips located on the logic board of your mobile device.

If you require this for a legal case, refer to our forensic services for more information.

Some of the projects we’ve done

Deleted photos or videos
Call logs, Notes, GPS location data
Liquid damage or if your phone simply won’t power on
Broken connectors or unable to charge
Severely damaged screen
Operating system corruption
No longer working after a software update of your phone failed during the update
iPhone that show an iTunes logo
We can extract the contents corrupt iTunes backup
Encrypted iTunes backup
Chip-Off data recovery
Bitcoin wallet data recovery

The experience of working with Capital Data Recovery Inc staff was exceptional. Their professional manner, accompanied by their skill and focus in resolving the lost data on a mobile was appreciated and valued. They are “a true service provider” in every sense of the phrase.

Google rating

5.0 297 reviews

  • Pam ★★★★★ in the last week
    The gentlemen at Capital Data Recovery are superb, but sensitive and professional. That I am grateful is a profound understatement. They recovered a video that I will never ever be able to record again. … More Even I knew how challenging it would be to recover data from a tiny little computer locked inside a cell phone. They are exceptional. Don’t hesitate. Use them.
  • Nemat.El.Suloh El Suloh ★★★★★ a month ago
    Honestly, best service in town. My hard drive stopped working and I have files since 2005 on it. I couldn't lose it. So I went and they were very fast and very responsive. They quoted me with the … More cost and the process in one week and were very helpful in terms of advice. I totally recommend them and thank you Levon for taking the time to explain every single detail and options for data recovery.
  • Tonya Pomerantz ★★★★★ 2 months ago
    My laptop had crashed at the end of March, and I was praying that I did not have to get my data recovered.
    Unfortunately, I quickly learned that I needed to work with Capital Data Recovery.
    I called and     … More left a message for Levon, who called back soon after.
    From the moment I spoke with him, I felt reassured and comfortable. I felt like I was in good hands.
    Levon was efficient and provided me with a quote for the data recovery. Unfortunately it exceeded my budget and when I replied that I could not move forward, Levon was able to be flexible and offered me a more do-able option.
    I took it, and once again, he was fast and I had my recovered data within a few days.
    Dealing with Levon was a pleasure, and I really appreciated his level of customer service. As I left, I jokingly told him that I hoped I don't see him again.
    He gave me tips on how to work with my data in the future, and how to perform an effective backup.
    Levon is great, and provides a much needed and valuable service.

Data recovery process

Project submission

You are welcome to drop by Monday to Friday, 10 a.m. to 5 p.m. to bring your project. If you are out of city customer, we can send you a free shipping label.

Diagnostics

We offer emergency, standard and economy evaluations, ranging from overnight turn-around to 5 business days for economy.

Quote approval

Upon completion of diagnostics, you will receive a quote for the approval. Once approved, we'll resume your data recovery project.

Project completion

Your recovered data will be transferred onto an external hard drive or uploaded to a secure server for you to download your data, minimizing your downtime.

Please, fill out the form below to get help with your data recovery project

Please, let us know who referred you so we can thank them in return.
* any media with damaged seals will be treated as previously opened

Read Terms & Conditions


The Client is the legal owner, representative, or otherwise have legitimate rights to the property and all data contained therein delivered to Capital Data Recovery Inc. The Client authorizes Capital Data Recovery Inc. to conduct an evaluation of the media to determine the nature of the damage and provide an estimate of recovery cost and timing.

The Client authorizes Capital Data Recovery Inc. to conduct an evaluation of the media sent to determine the nature of the damage and provide an estimate of recovery cost and timing. Your media may be opened for diagnostics or repair purposes. This may invalidate any warranty.

Capital Data Recovery Inc agree to absolute Non-Disclosure of any and all information or data files supplied with, stored on, or recovered from Client equipment. You may request a copy of this signed form for your records.

Capital Data Recovery Inc shall not be liable for any claims regarding the physical functioning of equipment/media or the condition or existence of data on storage media supplied before, during or after service. Capital Data Recovery Inc. is not liable for any direct or indirect damages, including loss of data, loss of revenue, incidental or consequential, before, during or after service.

The Client is aware of the inherent risks of injury and property damage involved in data recovery, including without limitation, risks due to destruction or damage to the media or data and inability to recover data, or inaccurate or incomplete data recovery, including those that may result from the negligence of Capital Data Recovery Inc, and assumes any and all known risks of injury and property damage that may result.

The Client is financially responsible for all shipping costs, custom duties and taxes to and from Capital Data Recovery Inc.

Payment is due in full upon completion of successful recovery, prior to release of data.

The Client agrees that media not collected within 30 days after the completion or declination of recovery services will be permanently destroyed for security reasons.

By signing this form Client agrees to accept the minimum recovery fee of:
Hard drive, SSD:
$399 for Non-Urgent Service
$799 for Standard Service
Flash/SD/USB media:
$250 for logical recovery
$499+diag fee for electrical issues
CD/DVD is $250
If no data is recovered there is no labour charge for data recovery service.
Note that custom projects are considered "Custom", thus No Data No Fee policy does not apply.

Diagnostics is offered free of charge for Non Urgent service, unless:
A. Previously opened media: $200
B. Encrypted media: $500
C. Non detectable Digital media: $100
D. Western Digital My Passport: $100
E: Seagate Rosewood: $100

Refer to Terms and Conditions page on our website for more information.