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1827 Woodward Dr, Unit 306, Ottawa
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Flash media recovery

The business of life is the acquisition of memories. In the end that's all there is.

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Flash-based digital media recovery

flash media data recoveryWhether you accidentally formatted or deleted images or any other data from your flash media device or in case of a physical or electrical failure where your flash media is not being recognized by your camera, phone or computer, we can help you get your data back.

At Capital Data Recovery we have successfully recovered data from flash, USB, SD, CF cards of different brands, to name a few: Samsung, Kingston, Lexar, SanDisk, Transcend, Verbatim, and other "no-name" brands.

 

In case of an accidental file deletion or media formatting, it is important to disconnect it immediately from a computer or your camera. This will avoid any data overwriting process and help us save your important files.

If your USB drive or SD, MicroSD of CF card is no longer being identified by a camera (card error message) or a computer, it is important to immediately remove it and call us for help.

Most digital media failures occur due to memory chip degradation or controller failure. Connecting it back to your computer may damage it further. If data is critical, contact our support team for immediate help.

Call our support or submit your project online to get help.

So impressed with the services from Capital Data Recovery. Staff was friendly, professional and knowledgeable. They kept me informed on progress, explained the issue so I could easily understand and provided 100% recovery. I could not be more grateful to them for saving years of pictures and videos of family memories!

Data recovery process

Project submission

You are welcome to drop by Monday to Friday, 10 a.m. to 5 p.m. to bring your project. If you are out of city customer, we can send you a free shipping label.

Diagnostics

We offer emergency, standard and economy evaluations, ranging from overnight turn-around to 5 business days for economy.

Quote approval

Upon completion of diagnostics, you will receive a quote for the approval. Once approved, we'll resume your data recovery project.

Project completion

Your recovered data will be transferred onto an external hard drive or uploaded to a secure server for you to download your data, minimizing your downtime.

Google rating

5.0 361 reviews

  • A F ★★★★★ 2 months ago
    These guys are miracle workers. We had saved everything to an external hard drive, but the hard drive failed the first time we tried to access our pictures. All of our children’s baby pictures, videos, … More and a decade of family memories were seemingly gone. We were told locally that they couldn’t do anything and there was not much hope of it being recovered. We were referred to Capital Data Recovery as the only ones who might be able to help, and decided to give it a try even though it is quite a distance away from us.
    Levon was very patient and generous with his time going over all the questions that I had. From what I understand it was not an easy fix, and I think other companies would’ve cut their losses and given up after a fair first try, but it was clear that they understood how valuable the content was to us. They ultimately recovered every last picture and video off of the hard drive and got them back to us safely on a new, good quality device.
    Throughout the process, they were extremely professional, quick to reply, and clear about possible outcomes and timelines. Pricing was clear and fair. We are so grateful that they did not give up on on this job and really went above and beyond.
  • S ★★★★★ 2 months ago
    My wife lightly dropped my Seagate hard drive on the floor and then I couldn't access my files anymore. I tried different PCs & cables and nothing worked. I found this company on Google and they … More are just incredible. I booked an appointment on their website & when I showed up I was greeted by Levon. In 1-2 days he gave me a free evaluation. And then a few days later, he restored 100% of my data. That's it. It literally works! Some reviews said it's expensive but I completely disagree. Whenever you have a misfortune or accident, whatever amount you will pay you will feel it's expensive. But quite frankly I found them to be affordable. And the fact that they get the job done in a timely manner with great communication and great service, with a functional website that accepts online appointments, is just fantastic! Super convenient location too, with easy and free parking. The way this company handled my issue is EXACTLY the "best case scenario" I had in my mind when I dropped my hard drive. That's it folks, this is the company you're looking for you can stop searching online. Thanks again Levon!
  • Alyssa Williams ★★★★★ 5 months ago
    Fantastic service! The staff was absolutely phenomenal!! My hard drive was showing an error message whenever I tried to access the data and when I tried to repair the hard drive myself it was not working. … More I took my hard drive to Capital Data Recovery and I was able to recover most of my data in a timely manner. The staff were so helpful and communicative throughout the entire process! I highly recommend them !!

Please, fill out the form below to get help with your data recovery project

Please, let us know who referred you so we can thank them in return.
* any media with damaged seals will be treated as previously opened

Read Terms & Conditions


The Client is the legal owner, representative, or otherwise have legitimate rights to the property and all data contained therein delivered to Capital Data Recovery Inc. The Client authorizes Capital Data Recovery Inc. to conduct an evaluation of the media to determine the nature of the damage and provide an estimate of recovery cost and timing.

The Client authorizes Capital Data Recovery Inc. to conduct an evaluation of the media sent to determine the nature of the damage and provide an estimate of recovery cost and timing. Your media may be opened for diagnostics or repair purposes. This may invalidate any warranty.

Capital Data Recovery Inc agree to absolute Non-Disclosure of any and all information or data files supplied with, stored on, or recovered from Client equipment. You may request a copy of this signed form for your records.

Capital Data Recovery Inc shall not be liable for any claims regarding the physical functioning of equipment/media or the condition or existence of data on storage media supplied before, during or after service. Capital Data Recovery Inc. is not liable for any direct or indirect damages, including loss of data, loss of revenue, incidental or consequential, before, during or after service.

The Client is aware of the inherent risks of injury and property damage involved in data recovery, including without limitation, risks due to destruction or damage to the media or data and inability to recover data, or inaccurate or incomplete data recovery, including those that may result from the negligence of Capital Data Recovery Inc, and assumes any and all known risks of injury and property damage that may result.

The Client is financially responsible for all shipping costs, custom duties and taxes to and from Capital Data Recovery Inc.

Payment is due in full upon completion of successful recovery, prior to release of data.

The Client agrees that media not collected within 30 days after the completion or declination of recovery services will be permanently destroyed for security reasons.

By signing this form Client agrees to accept the minimum recovery fee of:
Hard drive, SSD:
$399 for Non-Urgent Service
$799 for Standard Service
Flash/SD/USB media:
$350 for logical recovery
$499+ diag fee for electrical issues
CD/DVD is $250+
If no data is recovered there is no labour charge for data recovery service.
Note that custom projects are considered "Custom", thus No Data - No Fee policy does not apply.

Diagnostics is offered free of charge for Non-Urgent service, unless:
A. Previously opened media: $200
B. Encrypted media: $500
C. Non detectable Digital media: $100
D. Western Digital My Passport: $100
E: Seagate Rosewood: $100

Refer to Terms & Conditions page on our website for more information.