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1827 Woodward Dr, Unit 306, Ottawa
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Flash media recovery

The business of life is the acquisition of memories. In the end that's all there is.

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Flash based digital media recovery

flash media data recoveryWhether you accidentally formatted or deleted images or any other data from your flash media device, or in case of a physical or electrical failure where your flash media is not being recognized by your camera, phone or computer, we can help you get your data back.

At Capital Data Recovery we have successfully recovered data from flash, USB, SD, CF cards of different brands, to name a few: Samsung, Kingston, Lexar, SanDisk, Transcend, Verbatim, and other "no-name" brands.

 

In case of an accidental file deletion or media formatting, it is important to disconnect it immediately from a computer or your camera. This will avoid any data overwriting process and help us save your important files.

If your USB drive or SD, MicroSD of CF card is no longer being identified by a camera (card error message) or a computer, it is important to immediately remove it and call us for help.

Most digital media failures occur due to memory chip degradation or controller failure. Connecting it back to your computer may damage it further. If data is critical, contact our support team for immediate help.

Call our support or submit your project online to get help.

So impressed with the services from Capital Data Recovery. Staff was friendly, professional and knowledgeable. They kept me informed on progress, explained the issue so I could easily understand and provided 100% recovery. I could not be more grateful to them for saving years of pictures and videos of family memories!

Data recovery process

Project submission

You are welcome to drop by Monday to Friday, 10 a.m. to 5 p.m. to bring your project. If you are out of city customer, we can send you a free shipping label.

Diagnostics

We offer emergency, standard and economy evaluations, ranging from overnight turn-around to 5 business days for economy.

Quote approval

Upon completion of diagnostics, you will receive a quote for the approval. Once approved, we'll resume your data recovery project.

Project completion

Your recovered data will be transferred onto an external hard drive or uploaded to a secure server for you to download your data, minimizing your downtime.

Google rating

5.0 297 reviews

  • Pam ★★★★★ in the last week
    The gentlemen at Capital Data Recovery are superb, but sensitive and professional. That I am grateful is a profound understatement. They recovered a video that I will never ever be able to record again. … More Even I knew how challenging it would be to recover data from a tiny little computer locked inside a cell phone. They are exceptional. Don’t hesitate. Use them.
  • Nemat.El.Suloh El Suloh ★★★★★ a month ago
    Honestly, best service in town. My hard drive stopped working and I have files since 2005 on it. I couldn't lose it. So I went and they were very fast and very responsive. They quoted me with the … More cost and the process in one week and were very helpful in terms of advice. I totally recommend them and thank you Levon for taking the time to explain every single detail and options for data recovery.
  • Tonya Pomerantz ★★★★★ 2 months ago
    My laptop had crashed at the end of March, and I was praying that I did not have to get my data recovered.
    Unfortunately, I quickly learned that I needed to work with Capital Data Recovery.
    I called and     … More left a message for Levon, who called back soon after.
    From the moment I spoke with him, I felt reassured and comfortable. I felt like I was in good hands.
    Levon was efficient and provided me with a quote for the data recovery. Unfortunately it exceeded my budget and when I replied that I could not move forward, Levon was able to be flexible and offered me a more do-able option.
    I took it, and once again, he was fast and I had my recovered data within a few days.
    Dealing with Levon was a pleasure, and I really appreciated his level of customer service. As I left, I jokingly told him that I hoped I don't see him again.
    He gave me tips on how to work with my data in the future, and how to perform an effective backup.
    Levon is great, and provides a much needed and valuable service.

Please, fill out the form below to get help with your data recovery project

Please, let us know who referred you so we can thank them in return.
* any media with damaged seals will be treated as previously opened

Read Terms & Conditions


The Client is the legal owner, representative, or otherwise have legitimate rights to the property and all data contained therein delivered to Capital Data Recovery Inc. The Client authorizes Capital Data Recovery Inc. to conduct an evaluation of the media to determine the nature of the damage and provide an estimate of recovery cost and timing.

The Client authorizes Capital Data Recovery Inc. to conduct an evaluation of the media sent to determine the nature of the damage and provide an estimate of recovery cost and timing. Your media may be opened for diagnostics or repair purposes. This may invalidate any warranty.

Capital Data Recovery Inc agree to absolute Non-Disclosure of any and all information or data files supplied with, stored on, or recovered from Client equipment. You may request a copy of this signed form for your records.

Capital Data Recovery Inc shall not be liable for any claims regarding the physical functioning of equipment/media or the condition or existence of data on storage media supplied before, during or after service. Capital Data Recovery Inc. is not liable for any direct or indirect damages, including loss of data, loss of revenue, incidental or consequential, before, during or after service.

The Client is aware of the inherent risks of injury and property damage involved in data recovery, including without limitation, risks due to destruction or damage to the media or data and inability to recover data, or inaccurate or incomplete data recovery, including those that may result from the negligence of Capital Data Recovery Inc, and assumes any and all known risks of injury and property damage that may result.

The Client is financially responsible for all shipping costs, custom duties and taxes to and from Capital Data Recovery Inc.

Payment is due in full upon completion of successful recovery, prior to release of data.

The Client agrees that media not collected within 30 days after the completion or declination of recovery services will be permanently destroyed for security reasons.

By signing this form Client agrees to accept the minimum recovery fee of:
Hard drive, SSD:
$399 for Non-Urgent Service
$799 for Standard Service
Flash/SD/USB media:
$250 for logical recovery
$499+diag fee for electrical issues
CD/DVD is $250
If no data is recovered there is no labour charge for data recovery service.
Note that custom projects are considered "Custom", thus No Data No Fee policy does not apply.

Diagnostics is offered free of charge for Non Urgent service, unless:
A. Previously opened media: $200
B. Encrypted media: $500
C. Non detectable Digital media: $100
D. Western Digital My Passport: $100
E: Seagate Rosewood: $100

Refer to Terms and Conditions page on our website for more information.