Visit our location
1827 Woodward Dr, Unit 306, Ottawa
Talk to our team
+1-613-225-7870
Send us a message
[email protected]
Opening hours
Mon - Friday: 10AM - 5PM

Flash media recovery

The business of life is the acquisition of memories. In the end that's all there is.

HomeServicesFlash media recovery

Flash-based digital media recovery

flash media data recoveryWhether you accidentally formatted or deleted images or any other data from your flash media device or in case of a physical or electrical failure where your flash media is not being recognized by your camera, phone or computer, we can help you get your data back.

At Capital Data Recovery we have successfully recovered data from flash, USB, SD, CF cards of different brands, to name a few: Samsung, Kingston, Lexar, SanDisk, Transcend, Verbatim, and other "no-name" brands.

 

In case of an accidental file deletion or media formatting, it is important to disconnect it immediately from a computer or your camera. This will avoid any data overwriting process and help us save your important files.

If your USB drive or SD, MicroSD of CF card is no longer being identified by a camera (card error message) or a computer, it is important to immediately remove it and call us for help.

Most digital media failures occur due to memory chip degradation or controller failure. Connecting it back to your computer may damage it further. If data is critical, contact our support team for immediate help.

Call our support or submit your project online to get help.

So impressed with the services from Capital Data Recovery. Staff was friendly, professional and knowledgeable. They kept me informed on progress, explained the issue so I could easily understand and provided 100% recovery. I could not be more grateful to them for saving years of pictures and videos of family memories!

Data recovery process

Project submission

You are welcome to drop by Monday to Friday, 10 a.m. to 5 p.m. to bring your project. If you are out of city customer, we can send you a free shipping label.

Diagnostics

We offer emergency, standard and economy evaluations, ranging from overnight turn-around to 5 business days for economy.

Quote approval

Upon completion of diagnostics, you will receive a quote for the approval. Once approved, we'll resume your data recovery project.

Project completion

Your recovered data will be transferred onto an external hard drive or uploaded to a secure server for you to download your data, minimizing your downtime.

Google rating

5.0 341 reviews

  • Fran Watson ★★★★★ 5 months ago
    Recently I had a hard drive crash with all my important business files on it. I contacted Capital Data Recovery and was very impressed with the service. From the time I sent them the drive to the time … More I received it back (with all the files intact), it was just under a week. They were pleasant and very easy to deal with. I highly recommend them!
  • Anne Marie Young ★★★★★ 6 months ago
    The level of service from this company is second to none. The quote, data recovery timeline, and completion were all accomplished as promised. A relief for me as I considered the timing to be crucial … More and I was more than satisfied with the results. Levon delivers excellent customer service and his advice was very much appreciated. With no hesitation, I highly recommend Capital Data Recovery Inc.
  • Alyssa Williams ★★★★★ a month ago
    Fantastic service! The staff was absolutely phenomenal!! My hard drive was showing an error message whenever I tried to access the data and when I tried to repair the hard drive myself it was not working. … More I took my hard drive to Capital Data Recovery and I was able to recover most of my data in a timely manner. The staff were so helpful and communicative throughout the entire process! I highly recommend them !!

Please, fill out the form below to get help with your data recovery project

Please, let us know who referred you so we can thank them in return.
* any media with damaged seals will be treated as previously opened

Read Terms & Conditions


The Client is the legal owner, representative, or otherwise have legitimate rights to the property and all data contained therein delivered to Capital Data Recovery Inc. The Client authorizes Capital Data Recovery Inc. to conduct an evaluation of the media to determine the nature of the damage and provide an estimate of recovery cost and timing.

The Client authorizes Capital Data Recovery Inc. to conduct an evaluation of the media sent to determine the nature of the damage and provide an estimate of recovery cost and timing. Your media may be opened for diagnostics or repair purposes. This may invalidate any warranty.

Capital Data Recovery Inc agree to absolute Non-Disclosure of any and all information or data files supplied with, stored on, or recovered from Client equipment. You may request a copy of this signed form for your records.

Capital Data Recovery Inc shall not be liable for any claims regarding the physical functioning of equipment/media or the condition or existence of data on storage media supplied before, during or after service. Capital Data Recovery Inc. is not liable for any direct or indirect damages, including loss of data, loss of revenue, incidental or consequential, before, during or after service.

The Client is aware of the inherent risks of injury and property damage involved in data recovery, including without limitation, risks due to destruction or damage to the media or data and inability to recover data, or inaccurate or incomplete data recovery, including those that may result from the negligence of Capital Data Recovery Inc, and assumes any and all known risks of injury and property damage that may result.

The Client is financially responsible for all shipping costs, custom duties and taxes to and from Capital Data Recovery Inc.

Payment is due in full upon completion of successful recovery, prior to release of data.

The Client agrees that media not collected within 30 days after the completion or declination of recovery services will be permanently destroyed for security reasons.

By signing this form Client agrees to accept the minimum recovery fee of:
Hard drive, SSD:
$399 for Non-Urgent Service
$799 for Standard Service
Flash/SD/USB media:
$350 for logical recovery
$499+ diag fee for electrical issues
CD/DVD is $250+
If no data is recovered there is no labour charge for data recovery service.
Note that custom projects are considered "Custom", thus No Data - No Fee policy does not apply.

Diagnostics is offered free of charge for Non-Urgent service, unless:
A. Previously opened media: $200
B. Encrypted media: $500
C. Non detectable Digital media: $100
D. Western Digital My Passport: $100
E: Seagate Rosewood: $100

Refer to Terms & Conditions page on our website for more information.