Encrypted media recovery

5.0 386 reviews

• A F ★★★★★ 6 months ago
  These guys are miracle workers. We had saved everything to an external hard drive, but the hard drive failed the first time we tried to access our pictures. All of our children’s baby pictures, videos, … More and a decade of family memories were seemingly gone. We were told locally that they couldn’t do anything and there was not much hope of it being recovered. We were referred to Capital Data Recovery as the only ones who might be able to help, and decided to give it a try even though it is quite a distance away from us.
  Levon was very patient and generous with his time going over all the questions that I had. From what I understand it was not an easy fix, and I think other companies would’ve cut their losses and given up after a fair first try, but it was clear that they understood how valuable the content was to us. They ultimately recovered every last picture and video off of the hard drive and got them back to us safely on a new, good quality device.
  Throughout the process, they were extremely professional, quick to reply, and clear about possible outcomes and timelines. Pricing was clear and fair. We are so grateful that they did not give up on on this job and really went above and beyond.
• S ★★★★★ 6 months ago
  My wife lightly dropped my Seagate hard drive on the floor and then I couldn't access my files anymore. I tried different PCs & cables and nothing worked. I found this company on Google and they … More are just incredible. I booked an appointment on their website & when I showed up I was greeted by Levon. In 1-2 days he gave me a free evaluation. And then a few days later, he restored 100% of my data. That's it. It literally works! Some reviews said it's expensive but I completely disagree. Whenever you have a misfortune or accident, whatever amount you will pay you will feel it's expensive. But quite frankly I found them to be affordable. And the fact that they get the job done in a timely manner with great communication and great service, with a functional website that accepts online appointments, is just fantastic! Super convenient location too, with easy and free parking. The way this company handled my issue is EXACTLY the "best case scenario" I had in my mind when I dropped my hard drive. That's it folks, this is the company you're looking for you can stop searching online. Thanks again Levon!
• Marina Dubeau ★★★★★ 3 months ago
  We had a fire that destroyed our home this past November and we brought in our melted, wet and very stinky NAS device along with laptops to see if anything could be salvaged. Levon and his team recovered … More all the data which was incredible. For the laptop, which was encrypted, it took a few tries but Levon persisted and every file was recovered. We can't thank Capital Data Recovery enough for their determination, patience and great customer service along the way. Hoping to never have to need to data recovery services ever again but if we do it will be with Capital Data Recovery without hesitation, they completely deserve their 5 star rating!! Thanks Levon and team!!