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* any media with damaged seals will be treated as previously opened

The Client is the legal owner, representative, or otherwise have legitimate rights to the property and all data contained therein delivered to Capital Data Recovery Inc. The Client authorizes Capital Data Recovery Inc. to conduct an evaluation of the media to determine the nature of the damage and provide an estimate of recovery cost and timing.

The Client authorizes Capital Data Recovery Inc. to conduct an evaluation of the media sent to determine the nature of the damage and provide an estimate of recovery cost and timing. Your media may be opened for diagnostics or repair purposes. This may invalidate any warranty.

Capital Data Recovery Inc agree to absolute Non-Disclosure of any and all information or data files supplied with, stored on, or recovered from Client equipment. You may request a copy of this signed form for your records.

Capital Data Recovery Inc shall not be liable for any claims regarding the physical functioning of equipment/media or the condition or existence of data on storage media supplied before, during or after service. Capital Data Recovery Inc. is not liable for any direct or indirect damages, including loss of data, loss of revenue, incidental or consequential, before, during or after service.

The Client is aware of the inherent risks of injury and property damage involved in data recovery, including without limitation, risks due to destruction or damage to the media or data and inability to recover data, or inaccurate or incomplete data recovery, including those that may result from the negligence of Capital Data Recovery Inc, and assumes any and all known risks of injury and property damage that may result.

The Client is financially responsible for all shipping costs, custom duties and taxes to and from Capital Data Recovery Inc.

Payment is due in full upon completion of successful recovery, prior to release of data.

The Client agrees that media not collected within 30 days after the completion or declination of recovery services will be permanently destroyed for security reasons.

By signing this form Client agrees to accept the minimum recovery fee of:
Hard drive, SSD:
$399 for Non-Urgent Service
$799 for Standard Service
Flash/SD/USB media:
$250 for logical recovery
$499+ diag fee for electrical issues
CD/DVD is $250
If no data is recovered there is no labour charge for data recovery service.
Note that custom projects are considered "Custom", thus No Data - No Fee policy does not apply.

Diagnostics is offered free of charge for Non-Urgent service, unless:
A. Previously opened media: $200
B. Encrypted media: $500
C. Non detectable Digital media: $100
D. Western Digital My Passport: $100
E: Seagate Rosewood: $100

Refer to Terms & Conditions page on our website for more information.

Google reviews

5.0 319 reviews

  • Kathy Youssef ★★★★★ 2 weeks ago
    Both my experiences with the Capital Data Recovery Inc, team, have been beyond impressive. Karen and Levon truly are artists in their field. The professionalism and expertise they have are such a gift … More to this technological world. Quick turnaround time, easily accessible to answer all my questions, very patient and diligent, and deliver outstanding results. I am so grateful for this service and team !! 1000% recommend 🙂
  • Fido Dido ★★★★★ 3 weeks ago
    My external hard drive failed, which had tens of thousands of photos and videos including of my daughter as a baby. Capital Data Recovery was able to get over 99% of it back, and very quickly too! Very … More pleased with the results!
    Overall, it was a great experience. Got very clear explanations and helpful tips for future protection of my data. Thanks to Levon and the team!
  • Tracy Demers ★★★★★ 2 weeks ago
    Just awesome service. I dragged for a while until I took the official decision to go forward with it and Levon was very comprehensive and patient. Professional, answers quickly, takes the time to answer … More all your questions and concerns. Today, I was very glad that I could enjoy 3 years of baby/child movies and pictures that I thought was lost forever!