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* any media with damaged seals will be treated as previously opened

The Client is the legal owner, representative, or otherwise have legitimate rights to the property and all data contained therein delivered to Capital Data Recovery Inc. The Client authorizes Capital Data Recovery Inc. to conduct an evaluation of the media to determine the nature of the damage and provide an estimate of recovery cost and timing.

The Client authorizes Capital Data Recovery Inc. to conduct an evaluation of the media sent to determine the nature of the damage and provide an estimate of recovery cost and timing. Your media may be opened for diagnostics or repair purposes. This may invalidate any warranty.

Capital Data Recovery Inc agree to absolute Non-Disclosure of any and all information or data files supplied with, stored on, or recovered from Client equipment. You may request a copy of this signed form for your records.

Capital Data Recovery Inc shall not be liable for any claims regarding the physical functioning of equipment/media or the condition or existence of data on storage media supplied before, during or after service. Capital Data Recovery Inc. is not liable for any direct or indirect damages, including loss of data, loss of revenue, incidental or consequential, before, during or after service.

The Client is aware of the inherent risks of injury and property damage involved in data recovery, including without limitation, risks due to destruction or damage to the media or data and inability to recover data, or inaccurate or incomplete data recovery, including those that may result from the negligence of Capital Data Recovery Inc, and assumes any and all known risks of injury and property damage that may result.

The Client is financially responsible for all shipping costs, custom duties and taxes to and from Capital Data Recovery Inc.

Payment is due in full upon completion of successful recovery, prior to release of data.

The Client agrees that media not collected within 30 days after the completion or declination of recovery services will be permanently destroyed for security reasons.

By signing this form Client agrees to accept the minimum recovery fee of:
Hard drive, SSD:
$399 for Non-Urgent Service
$799 for Standard Service
Flash/SD/USB media:
$250 for logical recovery
$499+diag fee for electrical issues
CD/DVD is $250
If no data is recovered there is no labour charge for data recovery service.
Note that custom projects are considered "Custom", thus No Data No Fee policy does not apply.

Diagnostics is offered free of charge for Non Urgent service, unless:
A. Previously opened media: $200
B. Encrypted media: $500
C. Non detectable Digital media: $100
D. Western Digital My Passport: $100
E: Seagate Rosewood: $100

Refer to Terms and Conditions page on our website for more information.

Google reviews

5.0 295 reviews

  • Avatar Nemat.El.Suloh El Suloh ★★★★★ a week ago
    Honestly, best service in town. My hard drive stopped working and I have files since 2005 on it. I couldn't lose it. So I went and they were very fast and very responsive. They quoted me with the … More cost and the process in one week and were very helpful in terms of advice. I totally recommend them and thank you Levon for taking the time to explain every single detail and options for data recovery.
  • Avatar Tonya Pomerantz ★★★★★ a month ago
    My laptop had crashed at the end of March, and I was praying that I did not have to get my data recovered.
    Unfortunately, I quickly learned that I needed to work with Capital Data Recovery.
    I called and
    … More left a message for Levon, who called back soon after.
    From the moment I spoke with him, I felt reassured and comfortable. I felt like I was in good hands.
    Levon was efficient and provided me with a quote for the data recovery. Unfortunately it exceeded my budget and when I replied that I could not move forward, Levon was able to be flexible and offered me a more do-able option.
    I took it, and once again, he was fast and I had my recovered data within a few days.
    Dealing with Levon was a pleasure, and I really appreciated his level of customer service. As I left, I jokingly told him that I hoped I don't see him again.
    He gave me tips on how to work with my data in the future, and how to perform an effective backup.
    Levon is great, and provides a much needed and valuable service.
  • Avatar Erika Jones ★★★★★ a month ago
    There are no words to describe how amazing Levon and his team at Capital Data Recovery really are. I lost all of my university files and photography due to my hard drive breaking and was recommended to … More take it to Levon.
    He was fantastic at explaining how the damage occurred and the full process of attempting to restore the information. When it came to getting a new hard drive to put the information onto, he was amazing at giving me multiple drive options at great price points!
    What amazed me the most to refer this company is the amount of time and dedication Levon and his team put into retrieving my information. With knowing how valuable this was to me he contacted people from outside of his office to virtually assist in retrieving the information. Above and Beyond does not even begin to describe their efforts.
    After roughly six long months of hard work they were finally able to retrieve 100% of my files and am forever grateful to not have lost all of my valuable photos and files.
    Thank you Levon, your hard work and dedication does not go unnoticed!