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* any media with damaged seals will be treated as previously opened

The Client is the legal owner, representative, or otherwise have legitimate rights to the property and all data contained therein delivered to Capital Data Recovery Inc. The Client authorizes Capital Data Recovery Inc. to conduct an evaluation of the media to determine the nature of the damage and provide an estimate of recovery cost and timing.

The Client authorizes Capital Data Recovery Inc. to conduct an evaluation of the media sent to determine the nature of the damage and provide an estimate of recovery cost and timing. Your media may be opened for diagnostics or repair purposes. This may invalidate any warranty.

Capital Data Recovery Inc agree to absolute Non-Disclosure of any and all information or data files supplied with, stored on, or recovered from Client equipment. You may request a copy of this signed form for your records.

Capital Data Recovery Inc shall not be liable for any claims regarding the physical functioning of equipment/media or the condition or existence of data on storage media supplied before, during or after service. Capital Data Recovery Inc. is not liable for any direct or indirect damages, including loss of data, loss of revenue, incidental or consequential, before, during or after service.

The Client is aware of the inherent risks of injury and property damage involved in data recovery, including without limitation, risks due to destruction or damage to the media or data and inability to recover data, or inaccurate or incomplete data recovery, including those that may result from the negligence of Capital Data Recovery Inc, and assumes any and all known risks of injury and property damage that may result.

The Client is financially responsible for all shipping costs, custom duties and taxes to and from Capital Data Recovery Inc.

Payment is due in full upon completion of successful recovery, prior to release of data.

The Client agrees that media not collected within 30 days after the completion or declination of recovery services will be permanently destroyed for security reasons.

By signing this form Client agrees to accept the minimum recovery fee of:
Hard drive, SSD:
$399 for Non-Urgent Service
$799 for Standard Service
Flash/SD/USB media:
$250 for logical recovery
$499+diag fee for electrical issues
CD/DVD is $250
If no data is recovered there is no labour charge for data recovery service.
Note that custom projects are considered "Custom", thus No Data No Fee policy does not apply.

Diagnostics is offered free of charge for Non Urgent service, unless:
A. Previously opened media: $200
B. Encrypted media: $500
C. Non detectable Digital media: $100
D. Western Digital My Passport: $100
E: Seagate Rosewood: $100

Refer to Terms and Conditions page on our website for more information.

Google reviews

5.0 278 reviews

  • Avatar Tammy Jordan ★★★★★ in the last week
    My back up hard drive crashed and I was devastated. I was so worried I had lost everything. Levon at Capital Data Recovery was able to recover everything and transfer to another drive. I cannot thank … More him enough for saving my files (mostly photos and videos) from as far back as 2003. I highly recommend Capital Data Recovery. They are very professional and highly trained. If I ever need to recover data again, I will definitely hire their services!
    Thank you Levon!
  • Avatar divya yash ★★★★★ a month ago
    Levon from Capital data recovery did a superb job in recovering my data from the hard drive. Their price was also reasonable. They provided me with a good backup and I was able to save all my data. Thanks … More to Levon and his team for their awesome job! I highly recommend capital data recovery for their excellent service!! Great job !!
  • Avatar Fadi Harb ★★★★★ 2 weeks ago
    I highly recommend this place!! They are professional of what they do, they know what to do and will keep you informed of the progress.
    Levon was amazing, he recovered 100% of my external hard drive over
    … More 1TB of data, I had all my kids photos saved on the drive. Now I learned better, I'm saving them on the clouds as backup as well.
    Thank you again guys!!