Please, let us know who referred you so we can thank them in return.
* any media with damaged seals will be treated as previously opened

The Client is the legal owner, representative, or otherwise have legitimate rights to the property and all data contained therein delivered to Capital Data Recovery Inc. The Client authorizes Capital Data Recovery Inc. to conduct an evaluation of the media to determine the nature of the damage and provide an estimate of recovery cost and timing.

The Client authorizes Capital Data Recovery Inc. to conduct an evaluation of the media sent to determine the nature of the damage and provide an estimate of recovery cost and timing. Your media may be opened for diagnostics or repair purposes. This may invalidate any warranty.

Capital Data Recovery Inc agree to absolute Non-Disclosure of any and all information or data files supplied with, stored on, or recovered from Client equipment. You may request a copy of this signed form for your records.

Capital Data Recovery Inc shall not be liable for any claims regarding the physical functioning of equipment/media or the condition or existence of data on storage media supplied before, during or after service. Capital Data Recovery Inc. is not liable for any direct or indirect damages, including loss of data, loss of revenue, incidental or consequential, before, during or after service.

The Client is aware of the inherent risks of injury and property damage involved in data recovery, including without limitation, risks due to destruction or damage to the media or data and inability to recover data, or inaccurate or incomplete data recovery, including those that may result from the negligence of Capital Data Recovery Inc, and assumes any and all known risks of injury and property damage that may result.

The Client is financially responsible for all shipping costs, custom duties and taxes to and from Capital Data Recovery Inc.

Payment is due in full upon completion of successful recovery, prior to release of data.

The Client agrees that media not collected within 30 days after the completion or declination of recovery services will be permanently destroyed for security reasons.

By signing this form Client agrees to accept the minimum recovery fee of:
Hard drive, SSD:
$399 for Non-Urgent Service
$799 for Standard Service
Flash/SD/USB media:
$250 for logical recovery
$499+diag fee for electrical issues
CD/DVD is $250
If no data is recovered there is no labour charge for data recovery service.
Note that custom projects are considered "Custom", thus No Data No Fee policy does not apply.

Diagnostics is offered free of charge for Non Urgent service, unless:
A. Previously opened media: $200
B. Encrypted media: $500
C. Non detectable Digital media: $100
D. Western Digital My Passport: $100
E: Seagate Rosewood: $100

Refer to Terms and Conditions page on our website for more information.

Google reviews

5.0 257 reviews

  • Avatar Patrick Collins ★★★★★ a month ago
    Hello, I made a very large mistake. I formatted an external hard drive that had 8 years of memories on it. Capital Data Recovery was able to save my files for me. Time frame from drop off to pickup was … More very good.
    Professional treatment from beginning to end. They also provided great suggestions for my future projects.
    I definitely know where to take my equipment if I need this work performed again.
    Thank you so much for the quality work and friendly communications.
  • Avatar Kristen Cameron ★★★★★ 3 weeks ago
    G'evening,
    After years of capturing those special moments and most importantly the first 7 years of my children life, to important documents I lost everything. I made the mistake of not backing up
    … More all pictures & documents. My hard drive crashed and I was devastated.
    A good friend of mine recommended me contacting Levon at Capital Data Recovery Inc. From the very beginning of communication with Levon he was responsive, professional, friendly, understanding and provided great customer service. He was successful in recovering ALL that was on my hard drive in a timely manner.
    I would most definitely without hesitation or doubt recommend everyone to contact Capital Data Recovery Inc and ask for Levon, you will not be disappointed.
    For a less than ideal, emotional situation Levon was able to turn it all around for me. I am forever grateful for his hard work and dedication in retrieving my data, he did an amazing job! I think from my tears of joy he understands what he did for me and how thankful I am and forever will be.
    Thank you so much for the amazing experience, help & service you provided, I couldn't have asked for better.
  • Avatar Garrett Wong ★★★★★ a month ago
    I formatted one of our external hard drives that contained 16 years of all our personal files, wedding pictures, and pics of our children. After the formatting was complete we lost everything! As you can … More imagine my wife and I were very distraught.
    With the help of Capital Data Recovery they were able to save everything!
    Our experience with them was amazing and they were extremely professional.
    We highly recommend this company!
    Thank you!