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* any media with damaged seals will be treated as previously opened

The Client is the legal owner, representative, or otherwise have legitimate rights to the property and all data contained therein delivered to Capital Data Recovery Inc. The Client authorizes Capital Data Recovery Inc. to conduct an evaluation of the media to determine the nature of the damage and provide an estimate of recovery cost and timing.

The Client authorizes Capital Data Recovery Inc. to conduct an evaluation of the media sent to determine the nature of the damage and provide an estimate of recovery cost and timing. Your media may be opened for diagnostics or repair purposes. This may invalidate any warranty.

Capital Data Recovery Inc agree to absolute Non-Disclosure of any and all information or data files supplied with, stored on, or recovered from Client equipment. You may request a copy of this signed form for your records.

Capital Data Recovery Inc shall not be liable for any claims regarding the physical functioning of equipment/media or the condition or existence of data on storage media supplied before, during or after service. Capital Data Recovery Inc. is not liable for any direct or indirect damages, including loss of data, loss of revenue, incidental or consequential, before, during or after service.

The Client is aware of the inherent risks of injury and property damage involved in data recovery, including without limitation, risks due to destruction or damage to the media or data and inability to recover data, or inaccurate or incomplete data recovery, including those that may result from the negligence of Capital Data Recovery Inc, and assumes any and all known risks of injury and property damage that may result.

The Client is financially responsible for all shipping costs, custom duties and taxes to and from Capital Data Recovery Inc.

Payment is due in full upon completion of successful recovery, prior to release of data.

The Client agrees that media not collected within 30 days after the completion or declination of recovery services will be permanently destroyed for security reasons.

By signing this form Client agrees to accept the minimum recovery fee of:
Hard drive, SSD:
$399 for Non-Urgent Service
$799 for Standard Service
Flash/SD/USB media:
$350 for logical recovery
$499+ diag fee for electrical issues
CD/DVD is $250+
If no data is recovered there is no labour charge for data recovery service.
Note that custom projects are considered "Custom", thus No Data - No Fee policy does not apply.

Diagnostics is offered free of charge for Non-Urgent service, unless:
A. Previously opened media: $200
B. Encrypted media: $500
C. Non detectable Digital media: $100
D. Western Digital My Passport: $100
E: Seagate Rosewood: $100

Refer to Terms & Conditions page on our website for more information.

Google reviews

5.0 354 reviews

  • A F ★★★★★ 2 weeks ago
    These guys are miracle workers. We had saved everything to an external hard drive, but the hard drive failed the first time we tried to access our pictures. All of our children’s baby pictures, videos, … More and a decade of family memories were seemingly gone. We were told locally that they couldn’t do anything and there was not much hope of it being recovered. We were referred to Capital Data Recovery as the only ones who might be able to help, and decided to give it a try even though it is quite a distance away from us.
    Levon was very patient and generous with his time going over all the questions that I had. From what I understand it was not an easy fix, and I think other companies would’ve cut their losses and given up after a fair first try, but it was clear that they understood how valuable the content was to us. They ultimately recovered every last picture and video off of the hard drive and got them back to us safely on a new, good quality device.
    Throughout the process, they were extremely professional, quick to reply, and clear about possible outcomes and timelines. Pricing was clear and fair. We are so grateful that they did not give up on on this job and really went above and beyond.
  • Alyssa Williams ★★★★★ 3 months ago
    Fantastic service! The staff was absolutely phenomenal!! My hard drive was showing an error message whenever I tried to access the data and when I tried to repair the hard drive myself it was not working. … More I took my hard drive to Capital Data Recovery and I was able to recover most of my data in a timely manner. The staff were so helpful and communicative throughout the entire process! I highly recommend them !!
  • Trish Sawhney ★★★★★ 3 months ago
    I cannot express how grateful I am to Levon and the team at Capital Data Recovery. After approximately 6 technicians at Apple failed to help me, Levon and his team successfully managed to recover all my … More data from my broken iPhone 11 with a completely unresponsive screen. The best part was that they were able to push the backup to my iCloud, so it was very easy to transfer all the data to my new phone! I would highly recommend bringing your devices here if you need assistance!