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1827 Woodward Dr, Unit 306, Ottawa
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+1-613-225-7870
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Project submission form

HomeProject submission form
Please, let us know who referred you so we can thank them in return.
* any media with damaged seals will be treated as previously opened
* any Ransomware projects are treated as Custom project. See terms below.

Read Terms & Conditions


The Client is the legal owner, representative, or otherwise have legitimate rights to the property and all data contained therein delivered to Capital Data Recovery Inc. The Client authorizes Capital Data Recovery Inc. to conduct an evaluation of the media to determine the nature of the damage and provide an estimate of recovery cost and timing.

The Client authorizes Capital Data Recovery Inc. to conduct an evaluation of the media sent to determine the nature of the damage and provide an estimate of recovery cost and timing. Your media may be opened for diagnostics or repair purposes. This may invalidate any warranty.

Capital Data Recovery Inc agree to absolute Non-Disclosure of any and all information or data files supplied with, stored on, or recovered from Client equipment. You may request a copy of this signed form for your records.

Capital Data Recovery Inc shall not be liable for any claims regarding the physical functioning of equipment/media or the condition or existence of data on storage media supplied before, during or after service. Capital Data Recovery Inc. is not liable for any direct or indirect damages, including loss of data, loss of revenue, incidental or consequential, before, during or after service.

The Client is aware of the inherent risks of injury and property damage involved in data recovery, including without limitation, risks due to destruction or damage to the media or data and inability to recover data, or inaccurate or incomplete data recovery, including those that may result from the negligence of Capital Data Recovery Inc, and assumes any and all known risks of injury and property damage that may result.

The Client is financially responsible for all shipping costs, custom duties and taxes to and from Capital Data Recovery Inc.

Payment is due in full upon completion of successful recovery, prior to release of data.

The Client agrees that media not collected within 30 days after the completion or declination of recovery services will be permanently destroyed for security reasons.

By signing this form Client agrees to accept the minimum recovery fee of:
Hard drive, SSD, RAID (per drive):
$399 for Non-Urgent Service
$799 for Standard Service
$3500 for Emergency Service
Flash/SD/USB media:
Flash/SD/USB media:
$350 for logical recovery
$499+ diag fee for electrical issues
CD/DVD is $250+
If no data is recovered there is no labour charge for data recovery service.
Note that ransomware, encrypted media, or any other custom projects are considered "Custom", thus No Data - No Fee policy does not apply.
The diagnostic and parts fee is not refundable. If you require the return of the original media, please specify at the time of the project submission.
Additional charges may apply to re-assemble the original media for release.

Diagnostics is offered free of charge for Non-Urgent service, unless:
A. Previously opened media: $200
B. Encrypted media: $500
C. Non detectable Digital media: $100
D. Western Digital My Passport: $100
E: Seagate Rosewood: $100
E: RAID Server, NAS: Contact for pricing

Refer to Terms & Conditions page on our website for more information.
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Google reviews

5.0 460 reviews

  • Maddy Black ★★★★★ a month ago
    I have been to Capital Data Recovery twice. Once I lost all my files due to a crashed backup to a hard drive. Karl successfully recovered everything and put everything on to a hard drive. Next, I had another … More issue with my computer and needed to put everything onto a hard drive. Levon did an incredible job and referred me to an Apple technician. Levon even waived some fees due to my situation. He is so kind and helpful. I will always come back here if I ever need something. Thank you!
  • Jared Armstrong ★★★★★ a month ago
    The hard drive on my workhorse 2013 MacBook Pro finally failed due to wear and tear. I was ignorant to not back up my data. I brought it in to Levon at Capital Data Recovery where I was immediately met … More with polite and down-to-earth service. Levon was very upfront and reasonable about pricing, gave me a ton of advice regarding laptop specifications and future data storage solutions, and was flexible on the payment date. I strongly recommend giving Capital Data Recovery in Ottawa a call for any and all of your personal data recovery needs!
  • R&M Boucher ★★★★★ a week ago
    Back in early July I experienced a major PC malfunction... starting with the PSU, a shorted MB and something I consider worse than the "Blue Screen of Death": a burnt component on my main internal … More 6T WD Black backup drive, rendering it somewhat DOA! Spark Computers in Gatineau (Aylmer sct.) highly recommended Capital Data Recovery based on an unparalleled reputation for service integrity, professional attitude towards achieving the very best that can be hoped for in a situation such as mine. Well, given the fact that my comatose drive contained ALL my backups - encrypted passwords' app, banking documentation (incl. detailed investment portfolios), complete family photo and video libraries, as well as various tax data for those members that we file every year. I was not expecting to get much of anything back. Upon meeting with Levon (Kazariyan), I immediately knew I was dealing with the right person for the job - the "potential recuperation" of the damaged unit. Levon kept me abreast of the developments all throughout the process, which I truly appreciated. Then came the GREAT NEWS that ALL the data had been recoved and was now ready to be transferred to a new 5T drive. This has given me a chance to do some major cleanup. I have since started to use the Cloud (OneDrive) to save and maintain my important files and folders, etc. However, this would never have had a happy ending without the brilliant work of Levon et al at Capital Data Recovery. I can never thank them enough for their excellent service. I highly recommend them if the unthinkable ever happens to you... 🏆