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1827 Woodward Dr, Unit 306, Ottawa
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Tape data recovery

HomeServicesTape data recovery

Tape data recovery, restoration & migration services

tape data recovery

Do you have hundreds or even thousands of data tapes that you need to be restored with the data copied to DVDs, hard drives or other storage media?
Does the data format need to be migrated so that it will integrate into your current systems? Do you no longer have the equipment or environment to restore your legacy data?

We can help. Call us today to speak with a Tape specialist and get real answers to your questions.

Capital Data Recovery Inc can recover or restore data from nearly all tape form factors and backup software formats.

In addition to tape restorations and recoveries, we perform large scale data migrations of your legacy media to a more current format.

We can recover data from

Tapes immersed in flood water
Snapped or burnt tapes from a fire
Tapes damaged by chemicals and smoke
Intentional or accidental physical damage
Software problems or backup failures
Overwritten tapes with Header damage

Tape cartridge formats supported

Quarter-Inch cartridge (QIC) media:
3.5" Cartridge Series - DC2000 (QIC 40, 80, 120, 250, 3020, etc.)
5.25" Cartridge Series - DC600, DC6000, DC9000, Magnus 1.2, 2.5
Mini QIC / Travan
Travan Media - TR1, TR3, TR4, TR5
Travan NS Network Series - NS8, NS20
4mm Cartridges - 60M, 90M, 120M, 125M, 150M
DAT DDS-1, DDS-DC, DDS-2, DDS-3, DDS-4
8mm Cartridges - 54M, 112M, 160M, 160MXL
DLT Media - DLT II, DLT III (10/20GB), DLT IIIXT (15/30GB), DLT IV (35/70GB)
SuperDLT Media
AIT, AIT2, AIT3 Cartridge Media
3480/3490/3490E
MLR / SLR Media - All Sizes
LTO Media - All Sizes
Iomega/Ditto
Exabyte 8mm – 8200/8500/8700, Mammoth, M2 type series
StorageTek 9840, 9940 series
ADR Media – All sizes
VXA Media – All sizes
9-Track Media – All sizes
and many more...

Reel tape media formats supported

600', 1200', 2400', 3200'
1600 BPI, 3200 BPI, 6250 BPI

Backup software supported

Arcada / Conner / Seagate / Veritas Backup Exec - All Versions
Cheyenne / Computer Associates - ArcServe & Arcsolo - All Versions
Brightstor Arcserve - All Versions
MS Backup - All Versions
NovaStor - All Versions
Dantz Retrospect - All Versions
Unix - Tar & CPIO
and many more…

We support over 500 different backup software formats and our engineers can develop custom extraction methods for your situation if needed.

We support tape drives and media sold by

3M, ADIC, Archive, Caliper, CDC, CMS, Cipher, Colorado, Compaq, Conner, DEC, Emerald, Everex, Exabyte, Fujitsu, HP, Hitachi, IBM, Iomega, Imation, Irwin, JVC, Legacy, Iomega, JVC, Maxell, Maynard, Micronet, Mountain, NCR, NEC, Panasonic, Quantum, Sanyo, Seagate, Sony, Sun, Tandberg, Teac, Tecmar, Verbatim, Wang, Wangdat, Wangtek, Unisys

I have worked with many companies over the years. Your customer service and support is above the rest. I am pleased to say I would definitely continue to use you guys in the future.

Data recovery process

Project submission

You are welcome to drop by Monday to Friday, 10 a.m. to 5 p.m. to bring your project. If you are out of city customer, we can send you a free shipping label.

Diagnostics

We offer emergency, standard and economy evaluations, ranging from overnight turn-around to 5 business days for economy.

Quote approval

Upon completion of diagnostics, you will receive a quote for the approval. Once approved, we'll resume your data recovery project.

Project completion

Your recovered data will be transferred onto an external hard drive or uploaded to a secure server for you to download your data, minimizing your downtime.

Google rating

5.0 586 reviews

  • Moise Oke ★★★★★ 3 weeks ago
    As a non-enterprise customer, Capital Data Recovery helped me figure out the best solution to my data recovery. Even though in the end, it didn't involve utilizing their service, they were honest … More about what they could do for me and that allowed me to make the most informed decisions with my hardware and data.
    They were very respectful and courteous as well.
  • Noah Brooks ★★★★★ 4 months ago
    I had an incredible experience with Capital Data Recovery, specifically working with Levon.
    From start to finish, Levon was extremely helpful, professional, and easy to work with. I brought in two hard     … More drives, and he was able to restore absolutely everything, which honestly exceeded my expectations. What really stood out was how responsive and communicative he was throughout the entire process. I was kept updated at every step, and everything was handled on time without any stress.
    On top of that, the pricing was very fair and affordable, especially considering the quality of the work and the results.
    If you’re dealing with data loss and want someone reliable, skilled, and straightforward to work with, I highly recommend Levon and his team. Truly top-notch service.
  • andy le ★★★★★ a month ago
    Levon is very credible, came in for an appointment about SD card not being recognized. in my case he identified it as an electrical problem and gave me a full plan of what to do in the future to ensure … More my data won’t get corrupted like this again. he was realistic, didn’t even want to charge me the $100 to run my sd card, given all the information i told him it is almost certainly not recoverable (would take months and a lot of $$$) and he was transparent with that. would recommend, trust this guy with any of my data issues! learned a lot from one conversation

Please, fill out the form below to get help with your data recovery project

* any media with damaged seals will be treated as previously opened
* any Ransomware projects are treated as Custom Projects. See terms below.

Read Terms & Conditions



By proceeding, I confirm that I have read, fully understand, and agree to be legally bound by the Terms and Conditions of Capital Data Recovery Inc., both personally and on behalf of my heirs, successors, administrators, and assigns.

1. Ownership and Authorization
The Client represents and warrants that they are the legal owner, authorized representative, or have legitimate rights to all property and data provided to Capital Data Recovery Inc. The Client authorizes Capital Data Recovery Inc. to perform all necessary evaluations and diagnostics on the submitted media to assess damage and provide a recovery estimate. The Client acknowledges that media may be opened for diagnostic or repair purposes, which may void existing manufacturer warranties.

2. Confidentiality & Non-Disclosure
Capital Data Recovery Inc. agrees to maintain absolute confidentiality regarding all information and data files provided, stored on, or recovered from Client equipment.
No information will be disclosed to any third party without the Client’s express written consent, except as required by law.
A signed copy of this agreement is available to the Client upon request.

3. Limitation of Liability
The Client acknowledges and accepts that data recovery involves inherent risks, including but not limited to, further damage to media or data, inability to recover data, incomplete or inaccurate recovery, and total data loss, even if caused by Capital Data Recovery Inc.’s negligence.
Capital Data Recovery Inc. shall not be liable for any damages, direct or indirect, including but not limited to, loss of data, loss of revenue, incidental or consequential damages, or claims regarding the physical functioning of equipment/media, before, during, or after services are performed.

4. Financial Responsibility
The Client is solely responsible for all shipping costs, customs duties, taxes, and related charges for media sent to or from Capital Data Recovery Inc.
Payment in full is required upon successful data recovery, prior to release of any data.

5. Abandoned Media
Any media not collected within thirty (30) days after the completion or decline of recovery services shall be deemed abandoned and will be permanently destroyed for security reasons, with no further liability to Capital Data Recovery Inc.

6. Minimum Recovery Fees (Non-Refundable)
By signing this agreement, the Client acknowledges and accepts the following minimum recovery fees:
Hard Drive, SSD, RAID (per drive):
Non-Urgent Service: $499
Standard Service: $899
Emergency Service: $3,500
Flash/SD/USB Media:
Logical Recovery: $399
Electrical Issues: $599 + Diagnostic Fee
CD/DVD: $299+
Mobile Phone: $899+

No data, no fee applies only to standard data recovery, not to ransomware, encrypted, or custom projects. For such projects, fees apply regardless of the outcome.
Diagnostic and parts fees are non-refundable. If you require return of original media, specify at project submission. Additional charges may apply for re-assembly.

7. Diagnostic Fees (Non-Urgent Only; Non-Refundable)
Diagnostics are free for Non-Urgent Service except for the following cases:
Previously Opened Media: $500
Fire/Water Damage: $200
Encrypted Media: $500
Non-detectable Digital Media: $100
Western Digital My Passport: $100
Seagate Rosewood: $100
RAID Server/NAS: Contact for pricing

8. Additional Terms
Refer to the full Terms & Conditions on our website for complete details.
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