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1827 Woodward Dr, Unit 306, Ottawa
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+1-613-225-7870
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[email protected]
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Mon - Friday: 10AM - 5PM

Flash media recovery

The business of life is the acquisition of memories. In the end that's all there is.

HomeServicesFlash media recovery

Flash-based digital media recovery

flash media data recoveryWhether you accidentally formatted or deleted images or any other data from your flash media device or in case of a physical or electrical failure where your flash media is not being recognized by your camera, phone or computer, we can help you get your data back.

At Capital Data Recovery we have successfully recovered data from flash, USB, SD, CF cards of different brands, to name a few: Samsung, Kingston, Lexar, SanDisk, Transcend, Verbatim, and other "no-name" brands.

 

In case of an accidental file deletion or media formatting, it is important to disconnect it immediately from a computer or your camera. This will avoid any data overwriting process and help us save your important files.

If your USB drive or SD, MicroSD of CF card is no longer being identified by a camera (card error message) or a computer, it is important to immediately remove it and call us for help.

Most digital media failures occur due to memory chip degradation or controller failure. Connecting it back to your computer may damage it further. If data is critical, contact our support team for immediate help.

Call our support or submit your project online to get help.

So impressed with the services from Capital Data Recovery. Staff was friendly, professional and knowledgeable. They kept me informed on progress, explained the issue so I could easily understand and provided 100% recovery. I could not be more grateful to them for saving years of pictures and videos of family memories!

Data recovery process

Project submission

You are welcome to drop by Monday to Friday, 10 a.m. to 5 p.m. to bring your project. If you are out of city customer, we can send you a free shipping label.

Diagnostics

We offer emergency, standard and economy evaluations, ranging from overnight turn-around to 5 business days for economy.

Quote approval

Upon completion of diagnostics, you will receive a quote for the approval. Once approved, we'll resume your data recovery project.

Project completion

Your recovered data will be transferred onto an external hard drive or uploaded to a secure server for you to download your data, minimizing your downtime.

Google rating

5.0 542 reviews

  • Sandra D Halpenny ★★★★★ a week ago
    ​Worth Every Penny: Five Years of Data Saved!
    ​Levon is the definition of professional, knowledgeable, and supportive.
    ​My external hard drive failed, taking with it five years' worth of critical     … More work files and irreplaceable family photos. While the recovery process had a cost, the value of getting that data back was enormous.
    ​It was worth every penny to access all my hard work again. I would highly recommend Levon for any serious data recovery needs.
    Thank you Levon
  • Shady Hafez ★★★★★ a month ago
    Highly recommend Capital Data Recovery team for helping to recover my files from a failed Apple laptop. Before coming there, I checked their reviews, almost one by one. I also checked reviews of their … More competitors. It is obvious that some of their competition buy fake reviews. They are posted with similar content and all in the same day. I will not say which company does that in Ottawa, but do yourself a favor before going anywhere else. If you want integrity and professionalism, stay with the guys at Capital Data Recovery.
    Thank you for all your help. I will recommend you to anyone needing your services.
  • Misha Patapovich ★★★★★ 2 months ago
    I had an excellent experience with Capital Data Recovery Inc. when my hard drive failed and I thought I had lost everything. The team was professional, friendly, and very clear about the whole process, … More which made a stressful situation much easier.
    They were honest about what could be recovered and kept me updated along the way. In the end, they managed to bring back all files, and I couldn’t be more grateful. The turnaround time was quicker than I expected, and their customer service was outstanding from start to finish.
    If you ever run into data loss, this is definitely the place to go. They really know their stuff. Highly recommend.

Please, fill out the form below to get help with your data recovery project

Please, let us know who referred you so we can thank them in return.
* any media with damaged seals will be treated as previously opened
* any Ransomware projects are treated as Custom Projects. See terms below.

Read Terms & Conditions



By proceeding, I confirm that I have read, fully understand, and agree to be legally bound by the Terms and Conditions of Capital Data Recovery Inc., both personally and on behalf of my heirs, successors, administrators, and assigns.

1. Ownership and Authorization
The Client represents and warrants that they are the legal owner, authorized representative, or have legitimate rights to all property and data provided to Capital Data Recovery Inc. The Client authorizes Capital Data Recovery Inc. to perform all necessary evaluations and diagnostics on the submitted media to assess damage and provide a recovery estimate. The Client acknowledges that media may be opened for diagnostic or repair purposes, which may void existing manufacturer warranties.

2. Confidentiality & Non-Disclosure
Capital Data Recovery Inc. agrees to maintain absolute confidentiality regarding all information and data files provided, stored on, or recovered from Client equipment.
No information will be disclosed to any third party without the Client’s express written consent, except as required by law.
A signed copy of this agreement is available to the Client upon request.

3. Limitation of Liability
The Client acknowledges and accepts that data recovery involves inherent risks, including but not limited to, further damage to media or data, inability to recover data, incomplete or inaccurate recovery, and total data loss, even if caused by Capital Data Recovery Inc.’s negligence.
Capital Data Recovery Inc. shall not be liable for any damages, direct or indirect, including but not limited to, loss of data, loss of revenue, incidental or consequential damages, or claims regarding the physical functioning of equipment/media, before, during, or after services are performed.

4. Financial Responsibility
The Client is solely responsible for all shipping costs, customs duties, taxes, and related charges for media sent to or from Capital Data Recovery Inc.
Payment in full is required upon successful data recovery, prior to release of any data.

5. Abandoned Media
Any media not collected within thirty (30) days after the completion or declination of recovery services shall be deemed abandoned and will be permanently destroyed for security reasons, with no further liability to Capital Data Recovery Inc.

6. Minimum Recovery Fees (Non-Refundable)
By signing this agreement, the Client acknowledges and accepts the following minimum recovery fees:
Hard Drive, SSD, RAID (per drive):
Non-Urgent Service: $399
Standard Service: $799
Emergency Service: $3,500
Flash/SD/USB Media:
Logical Recovery: $350
Electrical Issues: $499 + Diagnostic Fee
CD/DVD: $250+

No data, no fee applies only to standard data recovery, not to ransomware, encrypted, or custom projects. For such projects, fees apply regardless of the outcome.
Diagnostic and parts fees are non-refundable. If you require return of original media, specify at project submission. Additional charges may apply for re-assembly.

7. Diagnostic Fees (Non-Urgent Only; Non-Refundable)
Diagnostics are free for Non-Urgent Service except for the following cases:
Previously Opened Media: $200
Encrypted Media: $500
Non-detectable Digital Media: $100
Western Digital My Passport: $100
Seagate Rosewood: $100
RAID Server/NAS: Contact for pricing

8. Additional Terms
Refer to the full Terms & Conditions on our website for complete details.
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